Trade Market Nursery Customer Sales and Service

4 days ago

Werribee South, Australia Plantmark Full time

**Introduction**:
Plantmark has proudly supplied quality plants and trees to the landscape, development, government, and retail nursery industries for over 35 years.
From tube stock to super advanced trees, we offer the largest range while maintaining the highest quality standards and competitive prices. Plantmark’s operations include one large-scale production nursery and seven Wholesale Trade Markets with sales and distribution in Victoria, New South Wales, and Queensland.
**Description**:
Key responsibilities
Reporting to the Trade Market Manager, the role involves hands on sales and customer service, along with plant consultation, scanning stock, processing payments and liaising with suppliers. Also required are general nursery duties including weeding, watering, merchandising, grounds maintenance and using trade equipment.
Customer Service Focus
Be willing to engage in and execute Plantmark's Customer Service Standards to deliver high quality positive experiences for all our customers.
The position is full time, working a five-day roster Monday to Friday plus occasional weekend watering duties.
Plantmark offers a four week induction and training program, with face to face and online learning that provides a roadmap for success in the role.
**Skills and Experiences**:
Essential attributes
To be successful as a Plantmark Trade Market Sales and Service person, you will have:

- Passion for plants with a knowledge of Botanical plant identification and/or horticulture experience highly desirable.
- High level customer service skills with a proactive approach to solving queries.
- Confident computer ability at intermediate standards.
- Accountability for tasks with a sense of urgency and a keen eye for detail.
- Positive work ethic with ability to effectively work unsupervised as well as in a team.

Applicants must also be capable of performing regular heavy lifting tasks and be able to work outdoors in all weather conditions.
Why join our team?
Plantmark employees enjoy access to a range of benefits including full uniform with wet weather gear, full training, career development opportunities, friendly work environment and access to an Employee Benefits Program which includes wholesale prices for plants, retail discounts and perks, onsite car parking, flu vaccinations and an Employee Assistance Program.
Plantmark is an equal opportunity employer that values diversity and inclusion.

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