Support Worker

We’re looking for skilled **Female Support Workers** to assist participants in **Melbourne VIC**. As a Support Worker at Serenity, you will provide person-centred, high-intensity support to clients in their own homes and the community. Your role will be essential in assisting participants with daily living tasks, personal care, and community access while upholding safety, respect, and independence.
- Demonstrated experience working with high-intensity or complex care clients
- Experience using hoists, manual transfers, and catheter support
- Experience working with people with a psychosocial disability (ID, ASD, BPD, Schizophrenia, Anxiety, depression).
- Excellent communication skills and the ability to build rapport with clients
- Able to travel in **Sunshine, VIC** and surrounding suburbs

**Key Skills and Qualities**:

- **Empathy and Compassion**: A genuine understanding and sensitivity towards the needs of individuals with disabilities, building a trusting, supportive environment.
- **Effective Communication**:Skilled in clear and adaptive communication, both verbal and non-verbal, to meet individual client needs.
- **Active Listening**: Demonstrates patience and respect, ensuring each client feels heard and understood.
- **Patience and Resilience**:Consistent and dependable in providing support, even during challenging situations.
- **Team Collaboration**: Comfortable working within a multidisciplinary team and coordinating care with families, advocates, and other professionals.
- **Adaptability and Problem-Solving**: Flexible and resourceful, able to adjust support plans as required and find creative solutions to meet clients' needs.
- **Independence and Initiative**: Ability to work autonomously while making sound decisions in the best interest of the client.

**Why join Serenity Home and Community Care?**

We value our support care workers and are dedicated to fostering your professional growth and work-life balance. Here’s what we offer:

- **Professional Development & Training**: Ongoing training, support, and supervision to equip you with the skills you need to excel and grow in your role.
- **Flexible Scheduling Options**:Choose from morning, afternoon, or evening shifts, each starting at a minimum of 4 hours. We also engage our team in the client-matching process, so you can work with clients who best match your skills, preferences, and location.
- **Supportive Work Environment**: Be part of a team that values collaboration, open communication, and includes you in key decisions.
- **Opportunities for Growth**:Thrive in a role that makes a positive impact in the community and take advantage of pathways for personal and professional advancement within Serenity Home Care.

**Company Overview**:
At Serenity Home Care, we pride ourselves on offering a comprehensive and compassionate approach to support services, specializing in:

- Life Stage Transition
- Assistance with Personal Activities
- Skills Development
- Innovative Community Participation

Our team shares a commitment to flexible, person-centered care that empowers individuals with disabilities. Our approach ensures high client satisfaction and safety, reinforced by global best practices and robust safeguard policies.

**Job Type**: Casual

Pay: $35.00 - $41.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

**Experience**:

- Disability Support: 1 year (preferred)

Licence/Certification:

- First Aid Certification (required)
- CPR Certification (HLTAID001) (required)
- Working with Children Check (required)
- Cert III in Individual Support: Disability & Personal Care (required)
- Cert IV in Mental Health (preferred)
- Driver Licence (required)
- Vehicle with Comprehensive Car Insurance (required)
- NDIS Worker Screening Check clearance (required)
- COVID-19 vaccinations (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 07/07/2025