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Shop Assistant

2 weeks ago

Villawood, Australia Serco Full time

**About the Opportunity**

An exciting opportunity has become available for a Shop Assistant to work at our Immigration Detention Centre at Villawood. In this role, you will support the Canteen Coordinator to ensure smooth and efficient operations in the canteen. This is a full-time, permanent position, Monday to Friday, with occasional weekend hours.

**What you’ll be doing**
- Utilising and understanding localised till sales point systems
- Maintaining stock levels, replenishing, and cleaning sales areas as well as assisting in monthly stock takes.
- Ensuring customers points are updated prior to recording sales and updating customers’ records to reflect accurate spend allowance.
- Packing and recording of stock to deliver to customers in other secure locations.
- Ensure compliance with Serco and DIBP/FDSP Codes of Conduct, policies and procedures.
- Ensure the shop is open for business at the required times and that excellent service is provided to all customers
- Being efficient and organised with good’s receiving and handling invoices

**About you**

**Your ideal skills & experience**
- Proficient in Microsoft Officer suite, particularly in Excel and Word
- Proven experience in delivering high-quality customer service with a friendly and approachable demeanour
- Strong ability to work as part of a team, supporting colleagues and contributing to a positive work environment
- Excellent organizational and multitasking abilities to manage various tasks and maintain a clean and orderly canteen
- Excellent communication and numerical skills
- Prior experience working in a canteen, cafeteria, or similar food service environment is highly desirable
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role._

**About us - Serco & proud**

**Why Join Us**
- You’d be joining a company that delivers essential public services (in partnership with governments) that **impact a better future for communities**, & those in our care
- ** You’ll get to have an impact on how we do things**:Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
- **We Invest in you**:Accelerate your career through our learning & development opportunities - think skills based training, defined career pathways & fantastic internal mobility opportunities across the group
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._

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