Customer Experience Advocate

1 week ago

Ascot, Australia Sparesbox Full time

Work from the comfort of home Full Time AEST
- Join a collaborative, innovative & fun team
- Stability, Growth, Generous Staff Discounts
- Join our Customer Experience Team here at Sparesbox and work from the comforts of home._

**Sparesbox** is one of Australia's most exciting start-ups, taking the hassle out of buying automotive parts and accessories online. With Sparesbox being a business within **Genuine Parts Company (GPC)** this means you’ll also be joining the world’s largest distributor of aftermarket parts, employing more than 5000 dedicated team members across Australia

Due to continuing rapid growth, we are currently hiring a **Full Time Customer Experience** **Advocate** where you will be working from home and be a part of a highly performing team that values collaboration and making every day as fun and productive as possible

**If your someone who**:

- Is potentially looking to get of the tools and use your mechanical aptitude/ knowledge to confidently communicate both verbally and in writing with our customers
- Enjoys working as part of a team but thrives working autonomously and can manage your own time and workload effectively
- Succeeds working in a fast-paced team, enjoying the challenges of making customers happy, whilst collaborating with other areas of the business facilitating positive overall customer experiences
- Possesses strong attention to detail, you often pick up on things that others would miss

**What you’ll bring**:

- Your automotive parts interpreting “know how” - in other words, your technical parts knowledge from previous parts interpreting experience and/ or your mechanical background
- Experience with 4x4 accessories, performance and/or aftermarket parts highly desirable
- A passion for providing exceptional customer experiences and creating ‘moments that matter’
- An interest in E-commerce technology

**At Sparesbox, we work hard - but we also have fun In return, we can offer you**:

- Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- Real opportunities for career progression as our business continues to grow
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences

**Thank you for your interest in becoming part of GPC Asia Pacific.**

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Experience Specialist

    14 hours ago

    Ascot, Australia The Marketing Lab Full time

    **ABOUT YOU** You are incredibly switched on and have experience in a client or customer support role. You absolutely love working with people, and you are a legend when it comes to talking to customers and getting sh*t done! You are positive, down to earth, love working in a dynamic and diverse team environment and even though you are confident and...

  • Customer Service Manager

    2 weeks ago

    Ascot, Australia Oceania Ground Force Full time

    **KEY BENEFITS TO YOU** - ** Competitive Salary + Superannuation.**: - ** Accelerated upskilling and career progression developing exceptional transferable skills.**: - ** Rotational rostering to provide flexibility & work/life balance.**: - ** Reward & Recognition Scheme & Employee Assistance Program.**: - ** Employee Assistance Program providing...

  • Barista and Customer Service

    1 week ago

    Ascot, Australia Le Bon Choix on Racecourse Full time

    Looking for a Barista (full-time and casual positions available) who enjoys making coffee and customer service in up market environment. You'll be part of an experienced, engaged and dedicated team helping to create a welcoming experience for customers. Your day-to-day responsibilities: 1. Counter Service taking orders, running food and drinks. Ensure daily...

  • Customer Development Manager Repco

    2 days ago

    Ascot, Australia Repco Full time

    **_Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers._** **Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and...

  • Customer Development Manager Repco

    15 hours ago

    Ascot, Australia Repco Full time

    **_Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers._** **Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and...

  • Customer Development Manager Repco

    4 days ago

    Ascot, Australia Repco Full time

    **_Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers._** **Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and...

  • Customer Development Manager

    4 days ago

    Ascot, Australia NAPA Full time

    **About Us**: **NAPA Auto Parts** is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we’re accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported...

  • Reddy Express Brisbane Airport

    1 week ago

    Ascot, Australia Viva Energy Australia Full time

    Reddy Express Brisbane Airport - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva...

  • Customer Service Team Member

    2 weeks ago

    Ascot, Australia Group Transformation Full time

    **Team Member | Metro** Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat...

  • Reddy Express Brisbane Airport

    1 week ago

    Ascot, Australia Viva Energy Australia Full time

    OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians...