El1 - Assistant Director Quality & Safety

1 week ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 - Assistant Director Quality & Safety on a contract for 12 months with possible extension.

**Position Overview**

**Duties & Responsibilities**:

- Manage the Department’s Safety priorities to support high quality mental health service delivery. This includes but is not limited to:

- Manage the Adverse Event Analysis procedure for the Department.
- Provide Secretariat support for the Department’s Quality and Safety Committee
- Support the delivery of specific information/training/education to Department’s staff about Continuous Quality Improvement.
- Manage the Department’s continuous quality improvement register
- Manage the Department’s Accreditation process
- Support the collection of relevant data across the Department, to report against the Mental Health and Wellbeing Services Division Internal Quality and Safety Standards
- Develop and maintain effective working relationships with internal and external stakeholders to achieve Section, Branch and Agency goals as part of the Commonwealth Government’s broader business, by anticipating and responding to stakeholder needs.
- In conjunction with the Quality and Safety Director and Clinical Operations Director, manage strategic planning for longer-term initiatives, including maintaining mental health accreditation.
- Manage documentation to track, monitor, and report on projects and business as usual activities.
- Develop and review advice, input, briefings, papers, submissions and correspondence for use in both internal and external decision-making forums.
- Provide supervision, mentoring and coaching for direct reports to effectively manage performance and encourage professional growth.
- Support an environment that encourages a willingness to adopt participative work place practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.

**Experience and Skills Required**:

- Qualifications in Psychology, Social Sciences or a related field
- Policy development experience
- Demonstrated experience in the development and delivery of health or social services
- Program Management experience
- Staff and team management experience.
- A high standard of written and oral communication is essential for this role.
- This role has many competing priorities. The successful applicant must be IT proficient and able to work flexibly across multiple issues with limited guidance.
- There is a high degree of stakeholder engagement in this role, requiring the successful applicant to have extensive stakeholder management experience and demonstrated communication skills to effectively manage these relationships.

**Mandatory Requirements**:

- Successful applicants are required to obtain a Cleared Police check
- Applicants must be Australian Citizens.

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