Communications Manager

4 days ago

Greater Adelaide SA, Australia Optus Full time

**Communications Manager**:
**Date**:21 Jan 2025

**Location**: Adelaide, Australia

**Company**:Singtel Group

Location: Sydney, Melbourne or Adelaide

**It starts with YES At Optus, we have an ambitious goal to be Australia’s most loved everyday brand**.

In Channel Comms & Events, our purpose is to inspire thousands of our people to achieve our vision and strategic priorities, all while helping to make Optus the right place for the best people to do their best work. We serve as the critical link between our product and marketing, people and culture, digital, operations, and frontline teams.

The Communications Manager is uniquely positioned to drive employee engagement and exceptional customer outcomes, working with senior executives to deliver tailored communication strategies and impactful events.

**Your day in the life of a Communications Manager at Optus**
- Translate complex business priorities into tailored, accessible messaging that divisions across Customer Success, including global frontline teams, can easily understand and implement.
- Partner with senior leaders to develop and deliver communication strategies that support organisational change, across sensitive and high-stakes projects.
- Design and execute strategies to connect teams with Optus’ vision, purpose, behaviours and strategy, fostering a strong sense of pride and motivation.
- Co-create the event roadmap for Customer Success.

**Your skills to pay the bills**
- Extensive experience in internal communications, channel communications, or employee experience
- Demonstrated ability to support complex and sensitive change initiatives, including transformation and crisis communication.
- Ability to establish and maintain effective relationships with a range of stakeholders, internal and external, including senior management.
- Highly competent in copywriting, graphic design, video production.
- Ability to develop event plans detailing themes, agendas, venues, logistics, etc.

**Perks we love at Optus**
- 3 days in the office, 2 days remote - with flexible hours to suit
- Inclusive paid parental leave, up to 14 weeks for the primary care giver
- All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
- Own your own growth by accessing an extensive online and facilitator led learning catalogue - even earn a MBA micro-credential via OptusU (University)
- Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

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