Receptionist/customer Service Rep Full Time

2 weeks ago

Ballarat, Australia Derrimut 247 Gym Full time

**The Organisation**

Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere It is a one stop shop for everything fitness We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies only section, and a range of Personal Trainers.

We take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Nationally renowned as Australia’s Biggest Gym, we offer a variety of services to create a gym experience like no other - we are More Than a gym.

**The Role**

We are currently seeking enthusiastic, hard-working and motivated individual to join our team

The key responsibilities are (but not limited to) the following:

- Customer Service and Reception - Greeting, being friendly and approachable to our guests, members and staff
- General reception duties and taking responsibility and pride in your presentation and approach
- Assisting in stock take and other administrative duties as required
- Membership and Retail Sales - A part of this role is being able to cross sell and approach guests or members to discuss and assist with their needs
- Understanding of our memberships and their requirements
- General cleaning and maintenance of the gym - Walking the gym floor and making sure both the gym and shop front is clean
- Reporting any maintenance issues that require attention

To be successful in this role, you will need:

- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills

To be eligible for this position you must have:

- Previous customer service experience
- Strong PC literacy and administration skills
- Level 2 First Aid and CPR
- Police Check

In return we offer you:

- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities

**To Apply**

If this sounds like the position for you, then hit apply

Only Shortlisted Applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: From $21.97 per hour

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Ballarat VIC: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- outbound call centre: 1 year (preferred)
- customer service: 1 year (preferred)
- inbound call centre: 1 year (preferred)

Work Authorisation:

- Australia (required)

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