Customer Service Officer

6 days ago

North Lakes, Australia Bank of Queensland Full time

**About the Role**
- Join ASX 100 Finance Leader
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch North Lakes Based

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch sales targets, and working as part of a high performing and collaborative team.
**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in a sales environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Experience in sales and cross selling preferred
- Proven customer service orientation
- Working knowledge of Windows Programs
- Ability to work within a team environment

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ03637

  • Customer Service Officer

    6 days ago

    North Lakes, Australia Kennedy Reid Full time

    Hybrd working - North Lakes Location - parking onsite - Join a global brand and a household name! **The Company** Our Client is a Multi-Faceted Global business specialising in the automotive and heavy industrial industries. Our client is a household name looking for a Warranty & Service Administration Officer who will be responsible responding to warrant...

  • Retail Customer Service Officer

    1 week ago

    North Lakes, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    7 days ago

    North Lakes, Queensland, Australia Auto & General Holdings Full time $60,000 - $80,000 per year

    Purpose of the Role: To deliver excellence in customer service delivery and effectively, accurately and apply key controls to all drive vehicle repairs, focusing on the General Insurance Code of Practice (GICOP) contact timeframes. Responsible for delivering optimal levels of customer service performance, application of controls and the best practice process...

  • Retail Customer Service Officer

    2 weeks ago

    North Lakes, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **Role...

  • Customer Service Officer

    1 week ago

    North Lakes, Australia Auto & General Holdings Full time

    The Customer Service Officer will collaborate with assessors, frontline motor claims teams, and other stakeholders, including repairers, to ensure a seamless repair experience for our customers. This will be achieved by demonstrating 'one team' behaviours, fostering excellent customer relationships, maintaining high service levels and professionalism, and...

  • Customer Service Officer

    7 days ago

    North Lakes, Queensland, Australia Auto & General Insurance Full time $104,000 - $130,878 per year

    To deliver exceptional customer service and effectively and accurately apply key controls throughout the vehicle repair process, with a strong focus on adhering to General Insurance Code of Practice (GICOP) contact timeframes. This role is responsible for achieving optimal customer service performance, applying robust controls, and adhering to best practice...

  • Customer Service Officer

    4 days ago

    North Lakes, Queensland, Australia Auto & General Insurance Full time $104,000 - $130,878 per year

    This Role is based at North Lakes CentralTo deliver exceptional customer service and effectively and accurately apply key controls throughout the vehicle repair process, with a strong focus on adhering to General Insurance Code of Practice (GICOP) contact timeframes. This role is responsible for achieving optimal customer service performance, applying robust...

  • Customer Service Officer

    6 days ago

    North Lakes, Australia Auto & General Holdings Full time

    This Role is based at North Lakes Central This will be achieved by demonstrating 'one team' behaviours, fostering excellent customer relationships, maintaining high service levels and professionalism, and taking full ownership of the customer's repair journey and claim fulfilment. ? Deliver exceptional customer service and manage all associated system and...

  • Client Service Officer

    7 days ago

    North Lakes, Queensland, Australia Bountiful Wealth Full time $60,000 - $80,000 per year

    Job Title: Client Service Officer Company: Bountiful Wealth Location: North Lakes, QLD Employment Type: Full-time, Permanent About Bountiful Wealth: Bountiful Wealth, a proud member of the RI Advice Group, is a family-owned financial advisory firm with a rich history dating back to 1979. We are honored to have received the prestigious RI Advice platinum...

  • Customer Service Officer

    3 days ago

    North Shore, Australia Robert Half Full time

    Support an Australia wide growing business in the entertainment industry by becoming a vital member of the Customer Service team - **Lower North Shore Office**: - ** Flexible work arrangements**: - ** WHV visa holders welcome to apply** **The Company** *** Our client is a reputable company within the entertainment industry who is seeking a Customer...