General Manager

What will you be doing:
This is a position onsite at one of our retail stores. We’re looking for someone to lead

operations on a full-time basis. As the General Manager of one our stores, you’ll have

the following responsibilities:

- CEO Mentality: responsible for leading store operations through understanding

and enforcing all policies, procedures, standards, guidelines, training programs, and

cultural points
- Job Mastery: master and be able to perform/train every position in the store

through the GM level
- Live the Sandbox VR way: exceed expectations of our guests and team by

promoting our culture, mission, and core values
- Community Leader: partnering with local charities and organizations that build

positive relationships within the community
- Deliver an Incredible Guest Experience: you’ll be responsible for the day-to-day

operations of your store, ensuring an incredible guest experience for every person that

walks into your store.
- Maximize store profitability: you’ll be responsible for managing labor and local

marketing for your location, to maximize occupancy and revenue
- Building and developing store staff: you’ll be responsible for partnering with

Human Resources to consistently recruit, onboard, and train all employees at the store

level
- Technical support and troubleshooting you’ll be responsible for all aspects of

monitoring, managing, and partnering with our Hong Kong support team to troubleshoot

any technical issues that may arise in day-to-day operations.
- Collaboration: you’ll be asked to partner with multiple Sandbox VR departments

for ad-hoc projects, meetings, and other administrative/operational duties that might

arise in a fast-growing startup company.
- Payroll: Partnering with Human Resources to ensure payroll procedures are

accurate and delivered on time
- Safety and Cleanliness: ensuring the safety and cleanliness of our equipment

and location exceed the expectations of our guests and team.
- Financial Reporting: partnering with the people operations team to report

accurate financials daily
- Communication: consistently and effectively communicate all new initiatives,

store issues, project updates, and ideas through the proper communication channels

Who we are looking for:
We are looking for an experienced and motivated leader to take on the role of General

Manager - Retail. You are ideally an early adopter of new technology platforms and can

easily explain user experience to those less knowledgeable.
- Leadership Experience: Minimum of three (3) years relevant experience at

the operations management level in a retail or hospitality industry.
- Guest Service Focused: Delivering an exceptional experience to all our

guests is the most important thing we can do in our company, so you should

have some basic retail, guest service, or hospitality experience. You’ll need

to communicate and present clearly and warmly, and most importantly

demonstrate extreme empathy to the needs of our guests and our staff alike.

You’ll be expected to maintain a professional appearance and demonstrate

integrity, honesty, and knowledge to provide a white-glove experience for our

guests.
- Basic Business Literacy: As a leader in our retail store, you should have

basic math and business skills, including an understanding of profit and loss

statements. You should be extremely organized and understand how to plan

for the future. You should have knowledge of MS Office and GSuite.
- Physical Stamina: Because this is a retail position, you’ll be expected to

stand and walk around for long periods of time. You’ll also occasionally be

required to bend, lift (more than 25 lbs.), or climb upstairs. You’ll also need

strong close-distance hand-eye coordination and dexterity capabilities in

order to handle technical support tasks.
- Team First Mentality: At Sandbox VR we live by the team-first mentality.

Leaders are expected to lead from the front and set a positive example for

the team by living the Sandbox VR way, especially during high

volume/intensity situations.
- Work Ethic: We are building the future of entertainment, so we are looking

for a leader that understands the hustle, urgency, and work ethic required to

bring something new to the world. You should be a strong problem solver

who has a track record of good judgment and can learn independently and

quickly on the job to master our platform technically and operationally.

Pay: $73,000.00 - $78,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 13/04/2025