Operations Manager

2 days ago

Bell Park, Australia Moon Mother Productions Full time

**What You’ll Be Doing**

**Operational Oversight**
- Manage warehouse, logistics, and event execution to ensure smooth operations.
- Oversee equipment allocation, maintenance, and dispatch for events.
- Assist the Head of Audio and the Stage boss in the admin of transport and setup of mobile trailer stages and audio gear.
- Support sustainable practices and fleet management.

**Crew Management & Coordination**
- Schedule and roster 24+ crew using Connecteam.
- Align crew assignments with technical leads and event needs.
- Oversee crew communications and logistics.

**Process Implementation & Compliance**
- Develop and maintain SOPs across departments.
- Ensure OH&S and council permit compliance.
- Manage inventory via HirePOS and drive process improvements.

**Client Services Coordination**
- Liaise with clients and support the Account Manager with timelines and resource planning.
- Communicate client needs to operational teams and provide on-site support.
- Monitor service quality and coordinate post-event feedback.

**Cross-Departmental Leadership**
- Coordinate between warehouse, accounts, and audio teams.
- Collaborate with the Directress on strategic decisions.
- Manage supplier and subcontractor relationships.
- Monitor budgets and lead continuous improvement initiatives.

**What You’ll Bring**
- 5-8 years in operations management, with at least 3 in live events or production.
- Experience in equipment hire, crew scheduling, and AV logistics.
- Strong communication and coordination skills.
- Familiarity with HirePOS, Connecteam, and OH&S standards.

**What We Offer**
- Competitive salary in the top 50th percentile for the industry.
- Monday-Friday hours with penalty rates for overtime.
- Hybrid work option during quieter months (May-September).
- Professional development and networking opportunities.
- A collaborative, experience-driven team culture.

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Operations in live events or production: 5 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 16/07/2025
Expected Start Date: 04/08/2025

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