Process Improvement Lead

24 hours ago


Parramatta, Australia Pinpoint Talent Full time

NSW Government 3 Month contract | immediate start
- Parramatta location | Hybrid arrangement
- fr. $900 excluding Super P/D (negotiable)

**ABOUT THE ORGANISATION**

Our well-established Government Client is the industry leader in shaping the Education sector and are always innovating their approach to ensuring the wider community have access to effective learning resources.

**ABOUT THE ROLE**

As the Process Lead, you will contribute to large operational improvements agency wide and eliminate the overuse of processes that are outdated and inefficient. Customer experience improvements and driving user satisfaction will be at the forefront of your contribution to this team.

**DUTIES AND REPONSIBILITIES**
- Manage process improvement projects, initiatives and workshops to improve delivery of services to meet corporate services objectives.
- Support the continuous improvement framework for continuous improvement capabilities.
- Collaborate and partner with corporate services teams to gain an in-depth understanding of current operational issues and identify opportunities to improve efficiency.
- Deliver digital improvements by more effectively using existing systems, deploying new ones and adding or leveraging emerging technologies.

**SKILLS AND QUALIFICATIONS**
- Process improvement qualification (e,g, HCD, Lean, Six Sigma) and/or relevant work experience.
- Solid experience in process improvements to uplift large-scale operational inefficiencies for shared services (hr/finance) is desired.
- Ability to influence system improvements for service experience e.g future technologies is highly advantageous
- Must have full working rights to be considered for NSW Government roles.

If you are looking for a change and this opportunity sounds like the one, APPLY TODAY

Follow PINPOINT TALENT on LinkedIn for updates



  • Parramatta, Australia Easy Authoring Full time

    **12- Month contract with potential extension**.**: - **Attractive Daily rate up to $1,200/day**: - **Immediate start | Parramatta** Easy authoring is seeking an experienced Business Process Improvement Lead to be working with the business to understand root causes of performance. **Purpose of the role**: The purpose of this lead role is to drive &...


  • Parramatta, Australia iCare Full time

    **Parramatta** - Act as an Major incident escalation focal point - 12 months Fixed Term Opportunity| Paramatta office| Hybrid working environment. - Salary from $ 139,787+ super, plus benefits **About the Role** The purpose of the role is to drive the restoration of icare systems and technologies to normal service operation as quickly as possible and to...


  • Parramatta, Australia KPMG Full time

    Are you a champion of change who loves to continuously improve processes? Do you thrive in a fast paced and high-performance culture? Our National Service Centre (NSC) provides a range of business and administrative support services to our specialist client facing divisions across KPMG. You will join a fast-paced and high preforming team to support key...


  • Parramatta, Australia NSW Government -Learning Improvement Full time

    **?? ?Multiple Ongoing**/**Temporary** Full-Time opportunities?? ?**: - **?? ?** We are located in Parramatta with offices across the state and offer flexible working**: - **?? ?Flexible and hybrid working arrangements available?**: - **?? ?We encourage Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds and people...


  • Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...


  • Parramatta, Australia Huon Aquaculture Full time

    **Job no**: 493378 **Work type**: Full Time **Location**: Parramatta Creek **Categories**: Processing A fulltime opportunity for a detail-oriented individual to join the Processing department at our Parramatta Creek Processing factory. Ideally you will have experience in a production or food processing environment with strong attention to detail. **The...


  • Parramatta NSW, Australia MUFG Full time $120,000 - $180,000 per year

    MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds...


  • Parramatta, Australia NSW Government -Learning Improvement Full time

    Dynamic, energetic and flexible work environment with remote working and flexible working arrangements. - Clerk level 7/8, plus employer’s contribution to superannuation and annual leave loading. - Full time 2 x temporary roles up to 2 February 2026, with possibility of extension **About the Department of Education** The Department of Education is the...

  • Itsm Lead

    1 week ago


    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee- Location: Parramatta- Type: Permanent, full time The opportunity As an ITSM Lead you will be accountable for the operational performance of the specific IT Services you manage, ensuring agreed targets and service levels are consistently achieved. You will ensure that customer expectations are...

  • Itsm Lead

    1 week ago


    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee - Location: Parramatta - Type: Permanent, full time **The opportunity** As an ITSM Lead you will be accountable for the operational performance of the specific IT Services you manage, ensuring agreed targets and service levels are consistently achieved. You will ensure that customer...