Guest Experience Ambassador

1 day ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 22204202

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

**ABOUT THE ROLE**

We are looking for a guest experience ambassador to take five star service to the next level You will be creating lasting first impressions by putting the guest’s needs first as they enter and exit the hotel. You will be getting to know the VIP guests by remembering their preferences and showing various amenities the hotel has to offer.

**YOUR DUTIES WILL INCLUDE**
- Creating positive first and last impressions with guests to the hotel
- Making a welcoming stay for VIP guests
- Maintaining a presence in the hotel’s lobby and executive lounge areas to assist with questions
- Maintain up to date knowledge of the hotel and hotel happenings e.g. events, conferences etc.
- Understand the different hotel room types, amenities and the opening/closure times for guests knowledge
- Liaising with other departments for any VIP amenities to be placed in guest rooms

**ABOUT YOU**
- Previous customer service experience in a luxury setting
- Armed with smart solutions and a can-do positive attitude
- Proven ability to lead by example
- Energized in a fast-paced environment
- Flexible availability, including weekends and public holidays

**LET THE BENEFITS BEGIN**
- Discounted accommodation and food and beverage at Marriott International worldwide
- Rewards and recognition program
- Training and development opportunities
- Discounted parking
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

  • Guest Services Ambassador

    7 days ago

    Sydney, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

    About the role: The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests, based at their offices in the Sydney CBD. As the first point of contact in the lobby you are responsible for welcoming employees and visitors with genuine hospitality and...

  • Guest Services Ambassador

    7 days ago

    Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests, based at their offices in the Sydney CBD. As the first point of contact in the lobby you are responsible for welcoming employees and...

  • Guest Services Ambassador

    7 days ago

    Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. **About the role**: The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests, based at their offices in the Sydney CBD. As the first point of contact in the lobby you are responsible for...

  • Guest Service Ambassador

    1 week ago

    Sydney, New South Wales, Australia Meriton Suites Full time $60,000 - $80,000 per year

    Meriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.About the RoleAs a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to delivery warm and authentic service in every interaction. You will play a vital role in crafting memorable experiences...

  • Culturist (Guest Experience)

    7 days ago

    Sydney, Australia Operations Full time

    **About Capella Hotels and Resorts.** Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours...

  • Guest Experience Agent

    7 days ago

    Sydney, Australia SOFITEL Full time

    **Company Description** Discover the Sofitel Sydney Darling Harbour.** Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the...

  • Guest Services Ambassador

    3 days ago

    North Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. **What this opportunity involves**: JLL is seeking an energetic and customer focused Guest Services Ambassador to enhance workplace experiences for our global, technologies client based in North Sydney CBD. This role creates an energetic, warm, and engaging first impression at the office, setting the...

  • Customer Experience Ambassador

    2 weeks ago

    Sydney, Australia R.M. Williams Full time

    Established and Iconic Australian brand - Generous product allowance & employee discounts - Opportunity to join us at an exciting time of growth and transformation **Position Summary** A brand whose legacy lives within our stories, is looking for a new Homestead ambassador to join the team. Located above our R.M.Williams flagship, you will be based in our...

  • Customer Experience Ambassador

    3 days ago

    Sydney, New South Wales, Australia R.Mms Full time $60,000 - $80,000 per year

    *Position Summary*Join our global Customer Service team to support us through Peak Trade and contribute to the new era of omni-channel service excellenceA brand whose legacy lives within our stories, is looking for a new Homestead ambassador to join the team. Located above our R.M.Williams flagship, you will be based in our brand new showroom and customer...

  • Customer Experience Ambassador

    1 week ago

    Sydney, New South Wales, Australia R.M. Williams Full time $60,000 - $80,000 per year

    Established and Iconic Australian brandGenerous product allowance & employee discountsOpportunity to join us at an exciting time of growth and transformationPosition Summary Join our global Customer Service team on a 6-month contract or to support us through Peak Trade and contribute to the new era of omni-channel service excellence A brand whose legacy...