Administrative Services Officer

12 hours ago

Melbourne, Australia Victoria Legal Aid Full time

**About this role**:

- **Full time ongoing position**:

- **Salary range: $62,123 - $76,425 plus super plus salary packaging**:

- **Up to $15,900 in salary packaging and hybrid WFH & office model**

**About the role**
Our Family Dispute Resolution Service (FDRS) team are seeking an Administrative Services Officer to support a dedicated team of case managers, family dispute resolution practitioners, and administrative staff, as they provide child-focused family dispute resolution services to disadvantaged families.

In this role you will provide a broad range of administrative support to the FDRS program, including triaging client enquiries, providing referrals and information about VLA services, data entry, file management, coordination of appointments, conferences and documentation, and reception services.

This position will require full time onsite attendance for the first month of training
- This role is based at our Melbourne CBD office on Wurundjeri Country._

**About you**
- Excellent organisational skills and the ability to prioritise workloads, meet timelines and work under pressure.
- Demonstrated ability to provide client focused services in a complex, confidential and sensitive environment.
- Sound interpersonal skills and the capacity to communicate with clients who are socially and economically disadvantaged, people with a disability or mental illness, children, the elderly and people from culturally and linguistically diverse backgrounds.
- Proficient word processing skills and experience in the use of Microsoft Office Suite.

**About Victoria Legal Aid**
We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**Employee benefits**
- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
- Access to discounted Private Health Insurance

**How to apply**
To be considered for this role, please submit your current **resume** and a **cover letter addressing the key selection criteria**.

**Applications close by 11.59pm on Wednesday 21 May 2025.**

**Other relevant information**

VLA is committed to putting the safety and wellbeing of children first.

**Job details**:
**Job Reference**:

- VG/VLA/FYCL/1856992

**Location**:

- Melbourne - CBD

**Work Type**:

- Ongoing - full time

**Job Function**:

- Administration / Secretarial

**Classification**:

- VLA2 - V2AO3D

**Salary Range**:

- $62,123 - $76,425

**Job Duration**:

- Ongoing

**Date posted**:

- 07-May-2025

**Application Close Date**:

- 21-May-2025

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