Guest Experience Officer

5 days ago

Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Mill Park Leisure Centre - Mill Park VIC 3082**
- Great career paths and development with an entrepreneurial organisation
- Multiple positions available
- Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Role**

As a **Guest Experience Officer** you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim.

With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and you will continue to drive the overall experience of our guests.

Our Officer’s key accountabilities include:

- Achieve set sales targets on a daily basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
- Process memberships and data entry in line with company processes and policy
- To have a current and informed knowledge of all centre services and activities
- To demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R Values

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Guest Experience Officer

    1 week ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Thomastown Recreation & Aquatic Centre - Thomastown VIC 3074** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a...

  • Sales & Guest Experience Coordinator

    5 days ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - A generous remuneration package including incentives to attract the right applicant **The Role**The **Sales and Guest...

  • Sales & Guest Experience Coordinator

    4 hours ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - A generous remuneration package including incentives to attract the right applicant - Train and develop frontline staff to meet...

  • Guest Experience Manager

    7 days ago

    Uluru National Park, Australia The Travel Corporation Full time $90,000 - $120,000 per year

    Guest Experience Manager - AAT KingsLocation: Ayers Rock / YularaAbout the roleFor over 100 years, AAT Kings has been sharing the very best of Australia and New Zealand with travellers from around the world. Based in Yulara, right on the doorstep of Uluru, our Guest Experience Manager leads the frontline team responsible for welcoming guests, assisting with...

  • Customer Services Officer

    2 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Great career paths and development with an entrepreneurial organisation - Part - time and casual positions available - Enjoy a great work / life balance with mornings, evenings and weekend shifts This is a great opportunity for passionate and friendly people who enjoy delighting our members and...

  • Guest Service Agent

    5 days ago

    Acton Park, Tasmania, Australia OVOLO HOTELS Full time $60,000 - $80,000 per year

    Founded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be...

  • Party Host

    7 days ago

    Mill Park, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...

  • Party Host

    2 weeks ago

    Mill Park, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across NZ & Australia, we have...

  • Party Host

    2 weeks ago

    Mill Park, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...

  • Party Host

    34 minutes ago

    Mill Park, Victoria, Australia Timezone Full time $45,000 - $60,000 per year

    Who are we?Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world's LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have more...