Dental Receptionist Merrylands Casual
5 days ago
The Company
Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.
The Role
We are looking for a Casual Dental Receptionist to join our dental team in Merrylands where you will provide exceptional customer service. This is a busy, fast-paced role where you will be given the opportunity to further develop your knowledge and skills by our supportive team.
The Responsibilities
- Serve as the first point of contact for patients in-person and over the phone.
- Assist patients and third parties with inquiries while maintaining confidentiality.
- Support HCPs with administrative tasks.
- Promptly answer calls and complete assigned tasks daily.
- Maintain accurate patient records and perform administrative tasks.
- Maintain cleanliness and organization of the reception area.
- Address patient and dentist concerns in the absence of the Dental Coordinator.
- Open and close the center daily and coordinate maintenance tasks.
- Possess excellent communication skills
- Previous customer service experience
- Demonstrate a positive, can-do attitude
- Be comfortable working in a fast-paced environment
- Have a strong work ethic and excellent attention to detail
The Benefits
- Thorough training and ongoing career development opportunities
- Friendly and supportive dental and management team
- Team incentives
- Uniforms provided
- 20% off dental treatment for you and your family members
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