Retail Manager

**Retail Manager - Laser Clinics Australia**

We're excited to announce Laser Clinics Australia, part of Laser Clinics Group, the global leader in Aesthetics, has a new Retail Manager opportunity.

**Working at our iconic Burwood location**, your role is to lead, coach, inspire and drive the performance of the clinic team.

Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments. Our business is made up of laser hair removal, cosmetic injectables, body sculpting, advanced skin treatments, and high-performing skincare brand, Skinstitut.

You’ll manage a team of skin-enthusiastic professionals, leading a team of all levels, from graduate, through to senior Skin/ Body Therapists and Cosmetic Medical Professionals.

We’re in the business of transforming skin and careers If you’re passionate about leading a strong team, you’re into skin, beauty, business operations and everything that makes us feel great, inside and out - then we’re just what you’ve been looking for

**Work perks**:

- Onboarding and continued training from our dedicated in-field technical training team
- Access to ongoing technical skill training for you and your team at the Sydney LC academy centre
- Support from our Learning and Development team, and learning management portal with over 150 courses
- Our clinics are modern, with high safety clinical standards, and governance
- Amazing long-term careers pathways through our ever-growing 200+ clinics worldwide
- We are values lead
- Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year
- Access to our Employee Assistance Program (EAP)
- Store discounts, free treatments, and product
- Monthly incentives and opportunities to earn bonuses

**Key responsibilities**:

- Continually assess the performance of each treatment category within the clinic
- Plan and manage staffing requirements of the business to ensure adequate coverage and labour productivity
- Lead the team to deliver on our Customer Value Proposition (CVP)
- Ensure that marketing promotions and campaigns are executed in clinic
- Manage the timely submission and accuracy of all financial areas of the business including payroll, time and attendance and invoice payments

**About us**:

- Laser Clinics Group opened our first clinic 15 years ago in Sydney, Australia
- We are the largest cosmetic clinic group globally. We have over 200 clinics across Australia, New Zealand, Canada, the United Kingdom and Singapore
- Our Therapists work with medical-grade, industry-leading technology like Candela and CoolSculpting
- They perform advanced skin rejuvenation treatments - such as Broadband Light Therapy (BBL), Kleresca, body treatments, skin needling, peels, LED light therapy and microdermabrasion
- We have over 400+ Registered Nurses and Doctors, with at least 1 in each clinic for Cosmetic Inject
- We’re lead by a Medical Director and Medical Advisory Board
- We treat and sell our own cosmeceutical skincare range, Skinstitut

**For this role, you will need**:

- A strong background in retail, sales, people management and leadership (ideally 1-2 years as a store or clinic manager)
- A background in retail, hair and beauty or service industries is highly regarded
- Organised, immaculately groomed, and highly discreet
- At Laser Clinics Australia, we pride ourselves on the highest standards, codes, and safety culture, yet we’re also people orientated
- Have superior customer service and focus on achieving sales targets

Laser Clinics Australia will prepare you for success if you are eager to learn and grow both personally and professionally.

**HOW TO APPLY**

To join our inspired team, please submit your resume