Retail Store Manager

20 hours ago

Burwood, Australia Specsavers Full time

**Benefits & Perks**:

- Flexible roster for work-life balance
- Two FREE pairs of glasses per year
- 30% off Family & Friends discount
- Optical training will be provided
- An in-depth onboarding and training program, that will continue throughout your career
- Career development and advancement opportunities with paid upskilling, curated to assist you towards store ownership i.e. Dispensing qualification
- Employee Assistance Program available for a stable and healthy future

**About the Role**:
Join our dynamic team at Burwood on a Full-Time basis. To be considered for this role you must be passionate about leading a team and can see themselves making a career in the Optical Industry.
- Manage daily operations of the store and provide front of house support to Retail Partners
- Coach and develop the retail team in delivering exceptional customer service
- Implementing roster changes
- Able to meet KPI targets
- Assisting the retail team with pretesting, customer service and dispensing.
- Support the Retail Director in Complaint Resolution
- Maintenance of Store Presentation Standards and Stock Management

**What Experience Are We Looking For**:

- _Management_: Experience as a Store Manager or Assistant Manager where you can multitask between operational requirements and at the same time lead and develop a team
- _Optical Experience_: While optical experience is not essential - you must be willing to learn about optics as part of your role. Optics training will be provided
- _Teamwork_: Ability to inspire, motivate and provide support to your team in order to thrive as a store
- _Effectiveness_: Work under pressure along with being able to delegate tasks effectively

**About Specsavers**:
Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness.

Having successfully achieved the 'Great Place to Work' accreditation, we strive for the highest professional and clinical standards. We also recognise that our people are vital to our past and future success - by providing unrivalled development and career plans, excellent support and benefits. Come join our mission

**How to apply**:
Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Penalty rates

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