Client Support Officer
2 weeks ago
THE ROLE
The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Hub workforce to address client needs at first contact and provide tailored responses to client enquiries.
The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstratehonesty and integrity in all interactions, underpins success in this role.
ACCOUNTABILITIES INCLUDE
*
- Support the Hub Manager and broader Hub workforce in delivering client-focused objectives as aligned with strategic policy directions for Family Safety Victoria.
- Competently and sensitively prioritise tasks to provide optimal service delivery to clients.
- Exercise advanced interpersonal communication skills in response to diverse presentations of client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.
Please open the position description to read more.
Please note that this position requires a valid Working With Children's Check and a valid full Driver's Licence.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy (Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY
-
Client Support Officer
4 days ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** **Client Support Officer** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and...
-
Client Support Officer
2 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and...
-
Client Support Officer
12 hours ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and...
-
Client Support Officer
4 days ago
Melbourne, Australia Family Safety Victoria Full timeLocation: Melbourne | Southern Metropolitan Job type: Full time Organisation: Family Safety Victoria **Salary**: $76,817 - $93,275 Occupation: Community Services Reference: VG/DFFH/FSV/615535 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...
-
Client Support Officer
2 weeks ago
Melbourne, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $60,000 - $80,000 per yearTHE ROLEThe Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to...
-
Client Support Officer
6 days ago
Melbourne, Australia Precision Jobs Full timeBy joining this Australian leader in national express freight services, you will be a key member of the customer service team, providing effective and efficient support to its internal and external clients to ensure excellent service standards are met. Most likely a recent graduate in business in business, you will report to the Customer Service Supervisor...
-
Client Support Officer
1 week ago
Melbourne, Australia Precision Jobs Full timeBy joining this Australian leader in national express freight services, you will be a key member of the customer service team, providing effective and efficient support to its internal and external clients to ensure excellent service standards are met. Most likely post secondary qualified in a business discipline, you will report to the Customer Service...
-
Client Support Officer
1 week ago
Melbourne, Victoria, Australia Compass Education Full time $60,000 - $80,000 per yearCome shape the future of education with us.We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for...
-
Client Support Officer
12 hours ago
Melbourne Northern Suburbs, Australia Victorian Government Full time**Overview**: **Work Type**:Fixed-term - Part-time **Salary**: $79,122 - $96,073 **Grade**:VPS 3 **Occupation**:Administration **Location**:Melbourne - Northern suburbs **Reference**:VG/DFFH/FSV/527000JUL The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and...
-
Client Support Officer
2 weeks ago
City of Melbourne, Australia Victorian Aboriginal Child Care Agency Full timeOverview Position: Permanent, Full Time Location: Preston Salary: $76,376 - $81,906 plus superannuation and salary package The Organisation The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in...
