Client Support Officer
2 weeks ago
**THE ROLE**
The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Orange Door workforce to address client needs at first contact and provide tailored responses to client enquiries.
The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.
**Work location**:
56 Burgundy St, Heidelberg, VIC, 3084 (**onsite position**)
**ACCOUNTABILITIES INCLUDE**
- Support the Hub Manager and broader Hub workforce in delivering client-focused objectives as aligned with strategic policy directions for The Orange Door.
- Competently and sensitively prioritise tasks to provide optimal service delivery to clients.
- Exercise advanced interpersonal communication skills in response to diverse presentations of client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.
**Please open the position description to read more.**
**HOW TO APPLY**
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
-
Client Support Officer
1 week ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** **Client Support Officer** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive...
-
Client Support Officer
2 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** **Client Support Officer** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and...
-
Client Support Officer
24 hours ago
Melbourne, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely...
-
Client Support Officer
2 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and...
-
Client Support Officer
1 week ago
Melbourne, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections...
-
Client Support Officer
1 week ago
Melbourne, Australia Family Safety Victoria Full timeLocation: Melbourne | Western Metropolitan Job type: Full time Organisation: Family Safety Victoria **Salary**: $76,817 - $93,275 Occupation: Community Services Reference: VG/DFFH/FSV/0566515 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...
-
Client Support Officer
2 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely...
-
Client Support Officer
2 weeks ago
Melbourne, Australia Family Safety Victoria Full timeLocation: Melbourne | Southern Metropolitan Job type: Full time Organisation: Family Safety Victoria **Salary**: $76,817 - $93,275 Occupation: Community Services Reference: VG/DFFH/FSV/615535 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...
-
Ndis Client Services Officer
1 week ago
Melbourne, Australia Primal Care Support Services Full time**Primal Care Support Services** is a registered NDIS provider in Victoria, providing an extensive range of support for people that live with disabilities to live great and fulfilling lives. The **Client Service Officer** plays an important support role for the delivery of our NDIS participant services and ensures our participants receive an exceptional...
-
Client Support Officer
1 day ago
Melbourne, Australia Travellers Aid Full timeAbout the role We are looking for a Client Support Officer who can provide hands-on support to our service users, including connection assistance and personal care assistance in a supportive team environment. Anyone who requires assistance when travelling is a Travellers Aid service user, with the majority of our users being people with a disability or...
