Assistant Executive Housekeeper

4 days ago

Gold Coast, Australia silk Full time

Work at a Luxury Hotel with a dynamic team
- Experience required as a team leader/supervisor within the same industry
- Supportive culture with internal development opportunities

**Let us introduce Silk Hospitality**
Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional tailored client experience.

Silk Hospitality’s personnel operate with the upmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success, Silk Hospitality is an excellent choice for those who are dedicated and passionate and who seek a rewarding career in the hotel services industry.

**The Opportunity**
We are seeking a passionate 2IC/Assistant Executive Housekeeper to join our team in Sheraton Grand Mirage at Gold Coast, minutes away from Surfers Paradise.

Key responsibilities include but are not limited to;
- Ensuring that your team is cleaning and maintaining the guest rooms and hotel public areas to Silk's highest standards.
- Establishing and implementing operational procedures and standards.
- Managing the hiring, rostering and performance of employees.
- Training and mentoring your team.
- Planning and coordinating the activities of the housekeeping team.
- Inspecting all assigned areas to ensure standards are met and maintained.
- Setting and adhering to budget controls.
- Working closely with all departments to ensure that the hotel is presented well.

**About you?**
As a natural leader, your key focus will be to encourage a positive, high productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities & pride yourself on your strong customer service skills. Additional attributes & talents include.
- A Professional attitude.
- Extensive experience in a similar position.
- A hands-on approach to work.
- Strong customer service skills.
- Problem Solving skills.
- Excellent time management skills.

**What’s in it for you?**
As a key team member of our Team, you will have a direct impact on our brand, strong reputation & delivery of services to our well-known clients.
- Be part of a growing business.
- Working with a innovative and high quality provider in outsourced housekeeping.
- Access to continuing professional development and career opportunities.
- Opportunity to work with internal and external stakeholders.
- Employee perks & benefits including discounts at retail stores & local services

**Our Recruitment Process**
- As part of our recruitment process you will be required to provide a Police Clearance, confirmation of work rights / visa requirements & a Fit for Work assessment._

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