Retail Store Assistant Manager Full-time

Do you want to make a career in retail that can take you anywhere?

Would you like to work for a company that wants to invest in you, a company that can see the value of its people, and that wants you, to be the best version of you?

We are a well
- established Australian owned and operated retail chain with stores in QLD & NSW, trading for 35 years and employing a team of over 350 people.

As a company we are committed to the growth of the business and our people, with opportunities for ongoing advancement and training. We are always looking at what we do well and what we can do better, self-evaluation and growth are key to growth and success, and we look to our people for inspiration.

Our commitment to safety and a drive to be the best in the business, this family owned and operated business is not just front-line retail, with importing, online sales, warehouse, and transport arms also.

With a vast product range of essentials along with the latest trends, our buyer’s source products from around the globe to keep our prices low and our quality high.

To us our customers are the heart of our business, we strive to exceed our customers’ expectations in everything we do. Do you have a passion for customer service? And aim to deliver the best customer service you can, every time? Then we want you

**Why Join us?**
- Up to 60K projected annual income based on: Super + O/T + Weekend rates + Public Holiday rates + Bonuses.
- Job Security with Permanent position 38-hour week, rotating roster, work life balance and flexibility.
- Paid volunteer services to the community.
- Discount on in-store purchases.
- Annual employee engagement survey - we care and listen to what our employees say
- Employee assistance program in place, as your physical & mental health is important to us.
- Team building & social events allowance for stores.
- Strong team and family-oriented culture.
- We are an equal opportunity employer and embrace diversity.
- Full Training Provided & Ongoing personal and professional development opportunities with a Leadership program & Annual Leadership Conference.

Are you the New Retail Store Assistant Manager to be based at our Park Ridge store, in South Brisbane, Queensland?

Your role will be reporting directly to the Store Manager, you will assist in leading people, store operations, and store environment to achieve sales, service, organisation, customer satisfaction, and profitability goals while maintaining safety and operational standards.

Responsibilities of your role include, but not be limited to:

- Lead by example to promote the brand and culture internally and externally by living our values and beliefs.
- Ensure the store is ready for business every day, implementing and maintaining standards of visual merchandising and store appearance.
- Support the store manager to recruit, train, lead and engage the team.
- Ensure we provide service excellence to internal and external stakeholders.
- Take all the necessary measures to ensure the safety and security of all customers and staff.
- Daily stock management

To be successful in this role, you will have:

- Previous experience as a retail supervisor/ leader assisting in managing the daily operation of store in a fast-paced environment.
- Good communication and listening skills with a resilient and confident profile.
- Knowledge of computerised POS systems, Payroll, Rostering, and training systems.
- Ability to problem solve, think outside the box and make decisions on the spot.
- Availability to work long shifts, weekends, holiday, and seasonal periods, when necessary, to meet the business requirements.
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, push, and pull, some heavy lifting, and stand for extended periods of time.