Operations Manager Patient Food Services

**Overview**:
**Work Type**:Ongoing - Full-time

**Salary**: Salary not specified

**Grade**:Grade not specified

**Occupation**:Trades and services

**Location**:Melbourne - Northern suburbs

**Reference**:3833

**Are you a current Austin Health employee?**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Food Services Department**
- The Austin Health Food Services Department is an in-house service which consists of the following two business units:

- Patient Food Services: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day. Food Services has 138 staff.
- Medi Chef is located on the Heidelberg Repatriation Hospital (HRH) campus. Medi Chef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients. Medi Chef has 25 staff and currently produces 128,000 meals components per week.

**About the role**
- Manage the operational and business activities of Austin Health’s Patient Food Services including effectively and efficiently managing risk and ensuring compliance with food safety requirements. This includes providing patient meals for all Austin Health campuses along with patient meals for the Royal Women’s Hospital. The role operationally manages the finishing kitchens at 3 locations: Austin Hospital, Royal Talbot Rehabilitation Hospital and the Heidelberg Repatriation Hospital.
- Effectively lead the Patient Food Services team at all campuses.
- Ensure that Patient Food Services meets its contractual obligations with its clients and enhance relations with all stakeholders.
- Manage and monitor operational KRA’s to ensure resource planning is within budget and meets volume forecasts.

**About you**:

- As the Operations Manager, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- Extensive experience in food management, risk and safety management systems including but not limited to HACCP, ERP
- Fair understanding of therapeutic dietary requirements, food allergy management and prescribed diet codes.
- Ability to effectively manage budgets including ensuring sound performance and reporting implementing cost control measures.

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 9 September 2025**

- Applications close Tuesday 9 September 2025 at 11.59pm

Posted
- 26 August 2025