Regulatory Services Hub Lead

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Environment Protection Authority

**Salary**: $130,673 - $174,869

Occupation: Environment

Reference: 724

**Regulatory Services Hub Lead**
- **Senior IT Delivery Manager with proficiency in Microsoft Dynamics 365 CRM.**:

- **Good people and team management skills.**:

- **Flexible work environment with opportunities for growth.**

**About the Organisation**

EPA works to prevent and reduce the harmful effect of pollution and waste on Victoria’s environment and people. We work with community, industry and businesses. As the needs of Victorians change, we must be equipped to adapt and respond to a range of factors.

We are workplace committed to new ways of working, EPA celebrates diversity of people and lifestyles. We offer a wide range of practical options to support both your work and personal life.

**The EPA Experience**
- See the impact in the communities we live in: at EPA you see your work first-hand
- Range of internal working groups, networks and volunteering opportunities
- On-the-job training for a wide range of environmental roles
- Flexible start and finish times, as well as compressed work week options

**About the role**:
This is a senior management role for an experienced delivery manager that wants to contribute to the success of the EPA as it enters a new era of environmental protection in Victoria. Working closely with the Manager, Delivery Services, you lead and manage a team through change to ensure a positive organisational culture and ensure the highest standards of performance and integrity are achieved; and foster genuine partnerships across all levels of government, industry, and community to deliver organisational outcomes.

**In this role you will**:

- Lead and manage the Regulatory Services Hub to achieve high standards of performance, accountability, ethics, and integrity; assign tasks and responsibilities to the team, provide guidance, and support, and promote a collaborative work environment, and foster professional development and growth opportunities for team members.
- As an active member of the senior management team in the Information Technology Branch, contribute to the overall operational strategy and direction of the organisation, ensuring a oneEPA approach to the delivery of priorities; build a high performing workforce that is safety and wellbeing focussed, outcome-orientated, collaborative, innovative, professional, and engaged.
- Lead the Regulatory Services Hub in building, maintaining, and leveraging strategic relationships and partnerships to ensure that the EPA is a trusted and influential authority in advancing the prevention of harm to the environment and human health from pollution and waste; effectively represent the EPA in the local community and at external forums.
- Own and drive the Hub’s pipeline of work in collaboration with the Product Owners, to deliver priority enhancements and improvements to EPAs digital enabled solutions and business processes.
- Lead the planning, execution, and monitoring of IT projects from initiation to closure; define project scope, goals, and deliverables; develop project plans, schedules, and budgets; monitor project progress, identify risks and issues, and implement mitigation strategies.

**Skills and experience**:

- A relevant tertiary degree and/or post graduate qualifications in business management, science, information technology, or a related discipline is desirable.
- Proven experience as an IT Delivery Manager or in a similar role, with an extensive track record of successfully delivering complex digital development projects.
- Proficiency in Microsoft Dynamics 365 CRM/CE, i.e., deep know-how and proven record of Microsoft Dynamics CRM Implementation life cycle, customization of entities, plug-in development, workflow development, JavaScript development and security configuration.
- Strong stakeholder management and communication skills, with the ability to effectively engage and influence stakeholders at various levels of the organisation

**To see the full position description**:PD**

**How to apply**

**Need to know more?**

EPA Victoria recognises the value of the diversity, strength, and knowledge of Aboriginal and Torres Strait Islander people as we work with Traditional Owners to care for our environment. We provide a culturally safe and embracing work environment.

We are an equal opportunity employer with a commitment to merit, equity, diversity, and inclusion in the workplace. We believe our workforce should represent the diversity of the lands upon which we reside; and we actively embrace staff of different abilities, orientations, backgrounds, faiths, and genders.