Assessment Officer

3 days ago

Gold Coast, Australia Queensland Government Full time

Key Outcomes and Accountabilities
Please refer to the Position Description for further Key Outcomes and Accountabilities.
To determine your suitability for the role, you will be assessed on how well you demonstrate the following capabilities.
Vision - Through being connected, understand how your work aligns to the organisational objectives. Be proactive and helpful with customers including home owners and licencees and assist them to navigate through the legislative conditions. With a focus on people, engage with customers and stakeholders to educate and raise awareness of topical issues, provide them with advice on their rights and responsibilities, and information about the role of the QBCC. Demonstrate support for organisational change by being receptive and resilient in uncertain times.
Results - By valuing customers, build strong relationships with customers to foster a culture of professionalism and compliance and ensure safer construction practices. Be clear and concise in communications to promote better understanding by customers of decisions.
Accountability - Pursue excellence in the achievement of determined key performance indicators relevant to throughput and workload management. Be courageous and display rigour in the analysis of facts relevant to case assessments with a focus on evidence based reporting and good decision making, which is based on legislation, policy and is able to withstand review. Maintain a high standard of professionalism in practices relevant to program areas.
Please submit a current resume and a brief cover letter (maximum 2 pages) telling us why you are interested and how your skills, knowledge and experience compliment this role.
Why join QBCC?
We offer a range of benefits, including 12.75% superannuation contribution, with the option to salary sacrifice personal superannuation contributions. Additionally, we support skill development through our study and research assistance scheme.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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