Library Programs and Support Officer

**Hours per week**: 17.5
**Remuneration**: Band 4L salary from $ 75,802 per annum (pro-rata) plus superannuation
**Location**: This role may be required to work across multiple locations throughout the Wyndham Municipality

**About the role**
The Library Programs and Support Officer position is a fantastic opportunity to join Wyndham’s libraries in providing high quality library and information services to our library visitors.
Reporting to the Truganina Library Lounge Branch Coordinator, you will be responsible for delivering exceptional customer service, assisting with regular collection maintenance duties and for providing administrative support to the branch. You will also need to be prepared to undergo training in program delivery and to deliver weekly programs, for varied age groups. Some examples of our programs are pre-school story times, code club for young people, and English Conversation Club for adults. During rostered desk shifts you may also be a designated Team Leader, providing guidance and support to other staff.

This role is very diverse, and you will be able to gain skills and knowledge in many different areas of public library work. A perfect opportunity for someone who enjoys variety in their work, or who is wishing to see what area of Librarianship they may choose to specialise in. This position would also be a great starting point for someone who has completed their library technician qualification or has commenced studies in librarianship.

Please note that this position may be required to work from any Wyndham Library site, and will be rostered to work Saturday morning shifts as part of a regular work pattern.

**Hours required to work**:
Tuesday: 10.00am-6.00pm
Wednesday: 10.00am-6.00pm
Thursday: 10.00am-1.00pm

**What your day will look like**
- Perform daily library circulation tasks, regularly checking hold alerts and shelving tasks as rostered and directed
- Contribute to the success of Library Services through active teamwork and effective performance of responsibilities and duties for this position
- Provide Branch support, carrying out tasks as directed by the Branch Coordinator
- An improvement focus, willingness to learn and a desire to develop your skills
- Supporting the delivery and development of existing plus new and improved library programs for the community, including Early Years and Adult programs
- Promotion of the programs, services and the collections of the branch and wider library service

**What you will bring**
- Ability to deliver a range of community programs from early years through to adult
- Prior experience in public libraries is desirable
- An understanding of how library collections work
- Proficiency in Library Management System functions
- An understanding of the Library and Community Learning goals within the broader organisational context
- Diploma of Library and Information Services, or equivalent qualification
- Current employee Working with Children Check
- Strong customer service and problem solving skills
- A positive, curious, and flexible attitude

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

**Why join Wyndham**
We are one of Australia’s fastest growing and most diverse cities.
By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.
Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.
Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

**How to apply**

**Applications close at 11:59PM on Sunday, 1 June 2025.**

If you have further role-specific questions, please contact **Wren O’Brien, Branch Co-Ordinator on (03) 8734 1380**

**Child Safe Organisation**
Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

**Diversity and Inclusion**
At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value di