Call Operator

6 days ago

Brisbane, Australia Wascana Wood Floors & More Inc Full time

**Essential Job Functions**:

- Build rapport with the customer
- Greet and service customers in a courteous, friendly and professional manner
- Defuse escalated customer concerns to provide an effective solution
- Provide customer satisfaction by meeting customer requirements through first contact resolution
- Effectively handle and/or transfer all incoming calls
- Communicate effectively with individuals/teams in the company to ensure high quality and timely expedition of answering calls

**Knowledge, Skills, and Abilities**:

- Strong typing, written, and verbal communication skills
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC knowledge
- Ability to remain calm under pressure and work in a concise, clear and focused manner
- Must be flexible with the ability to adapt to changes
- Ability to work as a team member, as well as independently

**Job Types**: Full-time, Part-time

**Salary**: $22.54 - $35.18 per hour

**Benefits**:

- Health insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus
- Christmas bonus

  • Call Operator

    6 days ago

    Brisbane, Australia Landscape Plus Ltd. Full time

    **Communications Support**: - Logging and delivering messages; logging petitions - Escalating calls to supervisors as required by procedures - Resolving caller questions promptly and efficiently - Communicating answers clearly and correctly from scripted call response plan - Referencing answers from a computer while also rapidly typing notes into a...

  • Call/contact Centre Operator

    1 week ago

    Brisbane, Australia Rashotte HHBC Full time

    Hudson is currently seeking Call/Contact Centre Operators for a Government Department based in Sydney Downtown. - Immediate start - Part Time hours 7 am - 1 pm - Full Time hours 7 am - 3 pm - Great organisation culture Main duties: - Update database to reflect changes to the status of customers and prospective customer - Interpret callers' requirements,...

  • Call Centre Operator

    21 hours ago

    Brisbane, Queensland, Australia Zurich Cover-More Full time $60,000 - $90,000 per year

    Job Type: Permanent - Full TimeLocation: Brisbane, QueenslandJob Category: Call Centre and Customer ServiceJob DescriptionAre you ready for an adventure in Travel Assistance?At World Travel Protection (WTP), protecting people is our priority. Whether it's a corporate trip or a holiday abroad, we help travellers stay ahead of risk - and when emergencies...

  • Call Operator

    5 days ago

    Brisbane, Australia Wash World PEI Full time

    **What To Expect** **What can expect from this entry level position**: - Fielding a variety of incoming and/or outgoing calls on behalf of our clients - Putting the customer first by providing world-class customer service - Gaining a deeper knowledge and understanding of different industries - Satisfaction and pride in helping people and producing high...

  • On-Call Officer

    2 weeks ago

    Brisbane, Queensland, Australia DCC Industry Group Full time $57,000 - $63,000 per year

    About Us:DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Foster and Kinship Care, Workforce, Allied Health and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey. About the...

  • Call Centre

    6 days ago

    Brisbane, Australia Wymap People Full time

    Support a National Organisation - Attractive Overtime - Onsite Training Support one of Australia’s well known Aviation clients across their customer service operation supports. This role will be based out of head office in Brisbane CBD. About the role: - Handling inbound and outbound calls and customer enquiries - Delivery prompt online chat via...

  • Operations Consultant Call Centre

    6 days ago

    Brisbane, Australia Healthcare Australia Full time

    Excellent working environment - Fantastic team of achievers - National Organistion **About the role** Healthcare Australia (HCA), services the healthcare industry throughout Australia, with various divisions including the Brisbane, Gold Coast, Sunshine Coast and Townsville Nursing branch. **Key responsibilities include** - Demonstrated experience in a...

  • Bilingual Emergency Call Centre Operator

    1 week ago

    Brisbane, Australia Cover-More Full time

    **Description**: Are you ready to kick start your career in travel assistance? At World Travel Protection and Cover-More Group, protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens. Our...

  • Peer Coach

    2 weeks ago

    Brisbane, Australia Legal Aid Full time

    Provide feedback, coaching and support to Client Information Officers to develop the skills and knowledge needed to ensure clients receive consistent information and access to services. - Provide guidance to Client Information Officers on technical systems, information database content and protocols for dealing with clients. - Provide Client Information...

  • Customer Connect

    5 days ago

    Brisbane, Australia City Venue Management Pty Ltd Full time

    **About Us**: City Venue Management is a facility management company managing Aquatic Centres & Health Clubs stretching from the Gold Coast through to the Sunshine Coast, we currently operate 32 sites across Queensland and continue to grow and develop with each passing day. Our purpose is**_ ‘creating experiences that delight and engage’_**. At City...