Optical Assistant

2 weeks ago

O'Halloran Hill, Australia ProVision Full time

Complete Vision Care is an independent optometry practice, established in 1995, located in O'Halloran Hill. We provide eyecare for adults and children and have a strong focus on behavioral optometry and vision therapy.

We are looking for an Optical Assistant to join our team and support our vision.

**THE ROLE**

As an Optical Assistant you are the front line contact for our clients. The role is suited to someone who has experience in Optical Dispensing, Retail and/or Medical Reception. Experience in working with children would also be highly valued. We require the ability to support our younger clients with appointments after school hours and some Saturday mornings.

**DUTIES**
- Ensure efficient flow of client journey through their entire experience from initial contact to providing services & products, on-going advice and care
- Customer focused - provide excellence in customer service by actively listening and problem solving
- Build and maintain a thorough knowledge of optical products and services
- There will be an opportunity to work regular hours which may progress to permanent part time capacity

**SKILLS & EXPERIENCE**
- Previous experience in the optical industry desirable, however in-house training and support is provided including further courses in Vision Therapy for the right applicant
- Sound knowledge of Optomate would be beneficial
- MS Office and Canva experience
- Retail experience and interest in fashion
- Reception & administration experience

**CULTURE**
- Our team love what they do, and working with families provides us with the ability to bring positive changes to our clients lives
- We support continuous learning with both in-house training and external course work and provide the ability to develop in your role

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