Retail Customer Service Officer

4 days ago

Wynnum, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- + 12% Superannuation and a **Pay rise** due mid-September
- Commencing with on the job (paid) training for up to 12 weeks, you will be rostered 25 hours / week on a rotating roster, Monday to Friday, between 8.45 am - 5.06 pm
- We are seeking someone who is comfortable and available to step up and do full time hours as required
- Saturday morning shifts may become available as we get closer to the Christmas period

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 days ago

    Wynnum, Australia Bank of Queensland Full time

    **About the Role** - **Do you have a passion for customer service and want to work with a driven, supportive and fun team?**: - **Enjoy worklife balance! Open to be a Full time or Part Time (2-3 days a week) opportunity** If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point...

  • Customer Sales

    4 days ago

    Wynnum, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment. **Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are...

  • Restaurant Manager

    2 weeks ago

    Wynnum, Queensland, Australia Scutts Retail Group Full time $90,000 - $120,000 per year

    About UsScutts Retail Group operates multiple Subway restaurants across Brisbane and is growing. We pride ourselves on delivering exceptional customer service, high-quality food, and a positive workplace culture. We're looking for an experienced and motivated Restaurant Manager to lead our team and drive success.Role OverviewAs the Restaurant Manager, you...

  • Retail Assistant

    15 hours ago

    Wynnum, Australia UnitingCare Full time

    Retail Assistant | Lifeline | Wynnum- Employment Term: Casual- Location: Wynnum, QLD- Remuneration: $ 32.07 p/hr (including casual loading) + Super + NFP Salary Packaging (save tax and increase your take home pay) Make a meaningful difference with Lifeline Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around...

  • Store Manager

    1 week ago

    Wynnum, Queensland, Australia Frontline Retail Brisbane Full time $60,000 - $80,000 per year

    About the Company This Australian-owned retail brand has quickly grown into a well-recognised name with stores across Brisbane. Known for its creative approach and genuine community spirit, the business combines fashion, lifestyle, and purpose in an environment that is inclusive, vibrant, and people-focused. Each store is a welcoming space that celebrates...

  • Viva Energy Retail

    2 days ago

    Wynnum, Australia Coles Express Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. This is an amazing opportunity to work for...

  • Retail Planogram Merchandiser

    2 days ago

    Wynnum, Queensland, Australia Crossmark Australia Full time $164 per year

    Retail Planogram Merchandiser – Wynnum - QLD (Car and License Required)Live in Wynnum, Wynnum West, Manly or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark, a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours per week, Monday to...

  • Retail Sales Assistant

    2 weeks ago

    Wynnum, Australia Nutrition Warehouse Full time

    **Nutrition Warehouse is looking for a passionate part-time Sales Specialist for our Wynnum store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Australia’s leading and largest health & sports supplements retailer! We have **over 100 stores nationwide **and we...

  • Retail Sales Assistant

    4 days ago

    Wynnum, Queensland, Australia Nutrition Warehouse Full time $104,000 - $130,878 per year

    Nutrition Warehouse is looking for a passionate full-time Sales Assistant to join our team of local legends at our Wynnum store If you want to help people crush their health and fitness goals and be part of a thriving company – Come and join Team NWLIFE AT NUTRITION WAREHOUSEWe are Nutrition Warehouse - Australia's leading and largest health and sports...

  • Retail Store Manager

    2 days ago

    Wynnum, Australia Nutrition Warehouse Full time

    Nutrition Warehouse is looking for a passionate Store Manager to lead our team of local legends at our Wynnum store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring...