Retail Customer Service Officer

6 days ago

Wynnum, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- + 12% Superannuation and a **Pay rise** due mid-September
- Commencing with on the job (paid) training for up to 12 weeks, you will be rostered 25 hours / week on a rotating roster, Monday to Friday, between 8.45 am - 5.06 pm
- We are seeking someone who is comfortable and available to step up and do full time hours as required
- Saturday morning shifts may become available as we get closer to the Christmas period

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Assistant

    2 weeks ago

    Wynnum, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location - TSG Bay Terrace **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Bay Terrace is looking for motivated Customer Service Assistant to join its team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We...

  • Customer Service Assistant

    2 weeks ago

    Wynnum, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location - TSG Bay Terrace **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Bay Terrace is looking for motivated Customer Service Assistant to join its team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We...

  • Customer Service Officer

    4 days ago

    Wynnum, Australia Bank of Queensland Full time

    **About the Role** - **Do you have a passion for customer service and want to work with a driven, supportive and fun team?**: - **Enjoy worklife balance! Open to be a Full time or Part Time (2-3 days a week) opportunity** If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first...

  • Customer Sales

    6 days ago

    Wynnum, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment. **Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are...

  • Retail Assistant

    2 weeks ago

    Wynnum, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at in our Store in a full time...

  • Customer Sales

    6 days ago

    Wynnum, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are...

  • Retail Assistant

    3 days ago

    Wynnum, Australia UnitingCare Full time

    Retail Assistant | Lifeline | Wynnum- Employment Term: Casual- Location: Wynnum, QLD- Remuneration: $ 32.07 p/hr (including casual loading) + Super + NFP Salary Packaging (save tax and increase your take home pay) Make a meaningful difference with Lifeline Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around...

  • Retail Assistant Repco

    7 days ago

    Wynnum, Australia GPC Asia Pacific Full time

    **GPC** **is proud to be a winner of the 2021 AFR BOSS Best places to work award,** **taking out the #1 spot for Retail, hospitality, tourism and entertainment.** **It Starts With the Partsand YOU!** **Repco Wynnum** are looking to welcome a Full Time Retail Assistant to join their fantastic team! Roster Tuesday - Saturday. Are you looking to advance...

  • Retail Store Manager

    3 days ago

    Wynnum, Australia Nutrition Warehouse Full time

    Nutrition Warehouse is looking for a passionate Store Manager to lead our team of local legends at our Wynnum store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring...

  • Retail Store Manager

    4 days ago

    Wynnum, Australia Nutrition Warehouse Full time

    Nutrition Warehouse is looking for a passionate Store Manager to lead our team of local legends at our Wynnum store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring...