E-commerce & Warehouse Operations Co-ordinator
1 week ago
**ABOUT THE COMPANY**
Aroona Group, distributors of SURFTECH and NSP brands throughout Australia and New Zealand are looking for an E-commerce & Warehouse Manager based out of our office/warehouse in Brookvale, Sydney.
Aroona Group has grown into a regionally recognized distributor of Surf, Stand Up Paddle Boards, Foil and related products. Our brand portfolio, including NSP Surf/ SUP/Foil, Surftech (Lopez, Walden, Takayama, Munoz, Aipa, Channel Islands, Misfit, Bark), Maui Fin Co (Hydrofoils, Surf and Windsurf Fins and Accessories) and Nuu Surfboards.
Great role for someone looking to continue or enter the Surf industry.
**THE ROLE**
This full-time & flexible role is based on the Northern Beaches of Sydney. Key responsibilities will include:
- Manage online sales & website.
- Manage warehouse operations & logistics (includes pick & packing).
- Assist with invoicing, warranties, and all-round customer service.
- Complete new online sale initiatives/marketing campaigns.
- Control backend of e-commerce platform.
- Collaborate with team to execute e-commerce campaigns and promotions.
- Identify marketing opportunities.
- Assist in managing social media channels for all brands.
- Acquire new customers and utilize CRM data.
- Meet marketing and sales financial objectives.
- Manage e-commerce P&L.
- Build and maintain strong relationships with customers & suppliers.
**CANDIDATE REQUIREMENTS**
- Experience in a similar role (operations, sales, marketing, e-commerce).
- E-commerce and/or marketing degree or other relevant tertiary qualification.
- Proficient in Google Analytics, Shopify, Facebooks, Instagram.
- Strong computer skills. Photoshop and web design skills a bonus.
- Knowledge/passion for the Watersports industry.
- Strong CRM, sales and marketing administration skills.
- Exceptional attention to detail and communication skills.
- Self-motivated, task focused and a proactive approach to use you own initiative.
- Ability to work in a fast paced environment to deadlines.
- Sales driven, customer focused.
- Well presented with great communication skills.
- Ability to build and maintain strong relationships.
- A true team player - willing to pitch in outside the scope of their role when required.
- Must be legally able to work in Australia.
Schedule:
- Monday to Friday
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