Clinical Services Attendant

**Customer Service**

**Brisbane**

**Part Time**

**Icon Cancer Centre Australia**

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.
- **Support our Patients**in treatment and keep our Clinic treatment ready (Patient Dietary Support, Stock Control, Basic Clinical Support and Administration)
- Work Side-By-Side with a **Friendly, Supportive,**Multi-Disciplinary Team.
- **Permanent part-time (48 hours/fortnight)**:

- Weekdays only - Icon Cancer Centre South Brisbane QLD

This a great opportunity for a highly organised, energetic person with a passion for patient care.

**About the role**:
We currently have a wonderful opportunity for someone with customer service experience to join our South Brisbane Icon Cancer Centre team in the role of Clinical Services Attendant. The overall purpose of this position is to support the Day Oncology Unit by ensuring our patients receive refreshments and food service during their treatments, maintaining a clean and safe day hospital environment and providing basic support to the nursing and administration teams. In this role, you will report to our supportive Nursing Manager and will operate in a part-time capacity, working 48 hours per fortnight.

**Key Responsibilities**:

- Providing support to patients by ensuring their overall comfort during their admission and attending to their dietary needs.
- Assist the nursing team with basic clinical support.
- Maintain equipment maintenance schedules and action facility maintenance tasks as required.
- Maintain required stock levels and complete bi-annual stocktakes
- Utilising the purchase order system to maintain appropriate levels.
- Maintain a clean clinical environment, including cleaning treatment rooms and chairs.

**Skills & Experience**:

- Exceptional communication and customer service skills.
- Great organisational skills.
- Professional, efficient and friendly manner.
- Your ability to be a genuine team player willing to support your colleagues as required.
- Ability to communicate with patients in a friendly, compassionate and caring manner.
- Ability to work independently and efficiently.
- Proficient use of Microsoft Office programs.

**Icon Group**
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

**_Here’s why our people choose us:_**

**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
**Opportunity, at Hand**: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

**Our Culture and Benefits**:
At Icon, we don’t just offer jobs—we offer **careers that grow with you.** Enjoy:

- **Access to Novated Lease Options**: Pay for your car, rego, insurance, fuel, and servicing _with pre-tax earnings_ - potentially saving you thousands
- **Rewards Portal**: Discounts and cash-back on experiences, travel, dining & shopping.
- **Employee Assistance Program**: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- **Development Pathways**: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we’ll help you grow with us.
- **Online Courses**: Free access to an abundance of online courses in both clinical and non-clinical categories.
- **Paid Parental Leave**: Supporting you both personally and professionally.

**Excited to join Us?