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Remote Vehicle Assessor

2 weeks ago

Melbourne, Australia RedBook Inspect Full time

Company Description
**Curious to grow? Join a team that’s passionate about making buying and selling a great experience.**

Together with carsales this is your opportunity to join our exciting RedBook Inspect team. Reporting to the Remote Operations Manager, you will be conducting Remote Video Assessments with clients across Australia from the comfort of your home.

We are open to location for this role, you could be based in a major city or regional Australia

**What’s on offer**
- We’re a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- Support of a highly engaged, high-performing team. We have incredible talent in carsales that you will learn from.
- Ability to buy annual leave/take unpaid leave.
- Variety of leave options (primary and secondary carers leave, paid gender transition leave, mental-health day leave, study leave, and public holiday swaps).

**Job Description**:
**What you’ll be doing**
- Completing Remote Video Assessments and generating reports on our purpose-built digital app.
- Understand and share expertise in both retail and business clients across a wide range of motor vehicles.
- Contacting customers to book in RVA’s and liaising with owners, sellers and buying customers about assessment reports.
- Monitor the progress of bookings throughout the day, pre-empting and/or problem-solving any issues before or as they arise to create the best outcome and turnaround times for the customer.

**Qualifications**:
**What we are looking for?**
- A can-do, proactive work ethic and a result driven mindset - you’re happy to get involved with any task required to get the job done.
- We are a customer centric business so you will share this passion too and provide an exceptional level of service for our customers.
- High level attention to detail (Precise data entry skills), and fault-finding experience.
- Familiar with Apple iOS and Android Systems desirable.
- Ability to work well autonomously, keeping busy and value-add during quiet periods.
- A passion for the automotive industry is desirable.
- Ability to meet deadlines and use initiative, problem-solve and think on your feet.
- Demonstrate inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).

Additional Information
**A few other things we want to let you know about...**

We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time. We are open to this conversation during our recruitment process if you want to know more just ask

We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.