Operations Support Coordinator

APS 5 - $84,794 - $93,020 per annum plus superannuation
- Australian Antarctic Division
- Kingston, TAS
- Work in a motivated and professional team with a wide range of skill sets and backgrounds
- An opportunity to engage regularly with a wide range of internal and external stakeholders

**Who we are**
The Australian Antarctic Division (AAD) is part of the Commonwealth Department of Climate Change, Energy, the Environment and Water. As primary agency for Australia's Antarctic Program (AAP), the AAD is responsible for achieving the Australian Government's Antarctic goals.
These goals are to:

- maintain the Antarctic Treaty System and enhance Australia's influence within it -protect the Antarctic environment
- understand the role of Antarctica in the global climate system
- undertake scientific work of practical, economic and national significance.

The AAD also has responsibility for administering the Australian Antarctic Territory and the Territory of Heard Island and McDonald Islands.

The Operations and Logistics Branch oversees our operations in Antarctica - supporting people in our year-round research stations and remote field bases. The branch oversees air and sea transport (and the contracts to manage Australia’s icebreaker, the RSV Nuyina and Aviation capabilities) to transport expeditioners south and enable them to travel around Antarctica. We have staff with diverse skills, located primarily in Tasmania, in Antarctica and on Macquarie Island.

The Operations Management Centre (OMC), functions from within the Operations and Logistics Branch and is responsible for direction and coordination of program-wide operations.

For more information about us please visit our website.

**The job**
Key duties will include, but are not limited to:

- engaging with internal and external stakeholders as the primary point of contact for Antarctic movements for expeditioners, including the monitoring of clearance requirements
- proactively maintain the ticketing database to meet current operational demands
- working effectively and with mínimal direction within the Operations Management Centre to develop and maintain succinct, flexible communications with expeditioners relating to transport information between Australia and Antarctica
- coordinate travel arrangements for expeditioners to and from Antarctica including travel on non-AAD transports and return / departure from ports outside of Hobart
- coordinate reporting and records management activities for the section including:

- the maintenance of databases and statistical information
- the maintenance of document templates and the production and publication of section procedures and guidelines
- provide a range of administrative support to the section including secretariat services, the assistance with procurement activities and the development of rosters for watch keeping personnel
- supervise and manage the day-to-day work plan of the APS4

**What you’ll gain from the experience**
The successful applicants will work in a highly collaborative and professional team who provide critical support to nationally significant goals with a clear social and environmental impact. This role offers career development opportunities and operates in a supportive and inclusive culture in one of Australia’s most unique government programs.

**What we are looking for**
Skills and capabilities:

- Demonstrated capability in informing, communicating and consulting with a diverse stakeholder group.
- A demonstrated ability to manage competing priorities, deadlines and inputs from various internal teams.
- Demonstrated ability to negotiate confidently focusing on key issues to achieve results.
- The ability to articulate thoughts and express ideas effectively using oral and written communication skills to represent the Operations Management Centre.
- The demonstrated capability to perform as a member of a professional team, preferably within an operationally focussed environment, supporting a harmonious workplace.
- Demonstrated capability to make effective use of individual and team capabilities and the ability to negotiate responsibility for work outcomes.
- Well-developed administrative skills.

note that the position may require them to participate in an on-call roster (for which an appropriate restriction allowance will be paid) and be available to perform duty outside standard hours

**Eligibility and other requirements**
**Citizenship** -** to be eligible for employment with the Department of Climate Change, Energy, the Environment and Water you must be an Australian citizen.

**Security Clearance** -** this position requires a Baseline Vetting security clearance. You will be required to obtain and maintain a clearance at this level.

**Pre-employment checks** -**your suitability for employment will be assessed through a pre-employment screening process. This process includes a requirement to undergo and satisfy a National Police Check, referee checks, character clearance and