Team Leader

6 days ago

Melbourne, Australia Computershare Full time

**Location**:Abbotsford Office

In this position, you’ll be based in the Yarra Falls, Abbotsford office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex.

**We give you a world of potential**

We have an excellent opportunity for a Team Leader to join our team based in our Abbotsford, Melbourne office. If you’re looking for a job that challenges you and gives you opportunities to grow, you’ve found the right role.

**A role you will love**

Reporting to the Head of Purchases and Processing, the Team Leader - Processing is responsible for the delivery of a high-quality service to clients in order to achieve/exceed business objectives and client/plan holder satisfaction. This role sits within Computershare Plan Managers (CPM) which is a division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager clients and their individual employee share plan holders.

You will work closely with the Client Event Specialists, Account Managers, the broader CPM teams and external stakeholders to ensure all business as usual and key service events are anticipated, planned for and delivered in a consistent, professional and effective manner to the required standards.

**Some of the other key accountabilities**:

- Lead team with integrity, providing clear direction, motivating and supporting staff
- Identify and support training and on the job coaching requirements for team members
- Coordinate and self-manage client/stakeholder enquiries, ensuring that quality standards and time constraints are continuously delivered to a high standardMaintain and optimising the use of appropriate resources whilst ensuring full compliance with all regulations, policies and procedures

**What will you bring to the role?**
- Knowledge of Employee Share Plan industry
- Previous experience with training or experience with leadership/people management (desired)
- Strong written communication skills
- The ability to work well under pressure whilst maintaining professionalism and focusing on qualityDemonstrate experience in coordination/assignment of work

**Rewards designed for you**

**Flexible work**to help you find the best balance between work and lifestyle.

**Health and wellbeing**rewards that can be tailored to support you and your family.

**Invest in our business**by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

**Extra rewards**ranging from recognition awards and team get togethers to helping you invest in your future.

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