Food & Beverage Supervisor

**About LDK Seniors’ Living**

The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique _One Move Promise®_ - our guarantee that once our residents call LDK home, they will never have to move again.

**About Greenway Views**

LDK Seniors’ Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400 residents over the age of 65. The village has over 6,000 square metres of communal space facilitating social connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities, amenities and activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

**About the Role**

This role is responsible for providing warm, friendly, and efficient food and beverage service to our residents and guests, ensuring exceptional service standards are consistently delivered and maintained in line with resident expectations. In addition, this role will play an active role in supporting and guiding our food and beverage team, fostering a positive and collaborative work environment. This includes assisting with staff training, mentoring, and daily supervision to ensure smooth service operations, adherence to policies and procedures, and the delivery of an outstanding dining experience.

**Role Responsibilities**:
Reporting to the Hospitality Manager and Assistant Manager, duties include but are not limited to:

- Supervision, training and coordination of food and beverage employees working in the café
- Manage, coach, and train the casual employee team to deliver the required expectations
- Maintain stock control of food and beverages by communication of orders and keeping set par stocks
- Leading and creating a warm and welcoming environment for all residents, guests, and employees
- Ensure all food items sold are charged to the correct guest account or internal department account
- Ensure food is rotated with mínimal wastage
- Communicate daily on food level requirements to avoid
- Ensure that resident and guest requests and queries are responded to promptly and effectively and an exceptional service is always delivered

**Our Employee Value Proposition**

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

**Benefits**:

- Competitive salary package
- Salary packaging with novated leasing options
- Employee referral bonus and retention bonus
- Rewards and retail discounts program
- Free on-site parking
- Excellent company culture underpinned by Love, Decency and Kindness (LDK)
- Continuous professional development and promotion opportunities
- Beautiful workplace environment at all our villages
- On-site cafes and restaurants available to staff
- Free daily coffee/tea/standard beverage for all staff
- Celebration of cultural events amongst staff and residents

**Qualifications/Certificates/Professional Experience**
- 2 years of experience working in a similar role and/or environment
- Previous experience working in a team supervisory role within restaurant, café, and bar environment
- Ability to work Wednesday - Sunday between 0830am to 1700pm
- Ability to work under pressure and juggle competing priorities in a busy environment
- Proven communication and interpersonal skills with an engaging and friendly personality
- Ability to take initiative and resolve queries in a practical and positive manner
- Excellent customer service skills and ability to work as part of a team
- Courteous and pleasant attitude towards residents, guests, and colleagues

**Highly desirable**:

- Responsible Service of Alcohol (RSA) Certificate
- Completion of accredited Barista Course- Food Safety Supervisor certificate

**How to Apply**

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you.Please click on the “apply” button and follow the prompt