Assistant Store Manager

1 week ago

Hurstville, Australia Rebel Full time

Are you passionate about sport, retail, and creating unforgettable customer experiences? Do you thrive on leading high-performing teams and delivering results that exceed expectations? If so, our **Hurstville rebel store** is looking for YOU to step into this exciting leadership role

At **rebel**, we live and breathe sport. We help our customers pursue their passions - whether it’s running that extra mile, scoring the winning goal, or simply living an active lifestyle. As our **Customer Service Manager / Assistant Store Manager**, you’ll be a key driver in shaping an inspiring, customer-centric store culture while supporting the Store Manager to achieve exceptional performance.

**Why You’ll Love This Role**:

- ** Lead & Inspire** - Motivate, coach, and develop a dynamic team to deliver exceptional service and sales performance.
- ** Make a Real Impact** - Play a pivotal role in maximising store profitability and achieving KPIs.
- ** Customer-First Culture** - Elevate every customer interaction and ensure our store is a destination for advice, products, and service.
- ** Own Your Development** - Work alongside experienced leaders, with plenty of opportunities to grow your retail management career.

**What You’ll Do**:

- Drive sales and financial performance, supporting the Store Manager to deliver budgets and KPIs.
- Lead daily operations to ensure excellence across merchandising, inventory, and omni-channel services.
- Create an exceptional customer experience, using loyalty and club programs to build lasting relationships.
- Build and develop a high-performing team through training, coaching, and succession planning.
- Ensure compliance with company policies, workplace health & safety, and operational standards.
- Collaborate with stakeholders - from suppliers to community partners - to make the store a true hub of the local sporting community.

**What We’re Looking For**:

- Strong retail leadership experience - you know how to bring out the best in your team.
- Proven success in driving sales and operational excellence.
- A customer-first mindset and a passion for creating seamless, memorable shopping experiences.
- A proactive, hands-on approach to problem-solving and decision-making.
- Flexibility to work across a rotating roster, including weekends and peak periods.

**Why Join rebel?**:
We’re part of the **Super Retail Group (SRG)**, one of Australasia’s leading retailers. When you join us, you’ll enjoy:

- ** Generous team member discounts** across all SRG brands (rebel, BCF, Supercheap Auto, Macpac).
- ** Opportunities for career progression** with a supportive leadership team.
- ** Access to training programs** to develop your retail management expertise.
- ** A fun, energetic culture** built around sport, teamwork, and success.

**Be part of something bigger. Help inspire our customers to live their passion for sport.**

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