Learning Partner

Are you passionate about driving operational performance and building employee capability? At HCF, we're looking for a dynamic Learning Partner on a 12 month contract to design, develop, and implement innovative learning solutions that foster a high-performing culture.

About the 12 month contract:
As a Learning Partner at HCF, you will drive operational performance by building employee capability through innovative learning solutions. You'll create a high-performing culture where our people feel safe, encouraged, and empowered to achieve their potential.

You will conduct learning needs analysis, align solutions with strategic initiatives, and manage training plans, communications, and program logistics. Additionally, you'll provide oversight and mentorship to local Training Consultants, ensuring high-quality training programs.

About You:
You are a strategic thinker with a passion for learning and development. You excel at designing and delivering customized training programs and collaborating with stakeholders to address key capability gaps. Your excellent communication and facilitation skills enable you to engage learners effectively.

Key Responsibilities:

- Design and develop customized training programs using instructional design methodology.
- Conduct training needs analysis and create training plans in partnership with stakeholders.
- Facilitate technical and soft-skills training (face-to-face or virtually) in a structured and consistent manner.
- Develop e-learning content and blended learning solutions.
- Evaluate learning programs for relevancy and quality assurance.
- Support local Training Consultants in designing and developing learning content.
- Administer the LMS, maintain student records, run training reports, and manage program logistics.
- Collaborate with stakeholders to understand the culture and capabilities required to deliver on the business strategy.
- Identify key capability gaps that need to be addressed to meet business objectives.
- Participate in quality improvement activities and regularly update, maintain, and validate existing training programs.
- Integrate emerging instructional methods and technologies into learning solutions.
- Partner with external vendors to find cost-effective and relevant training for HCF.
- Ensure activities are planned, implemented to a high standard, on time, and meet corporate guidelines.
- Provide oversight, coaching, and mentorship for local Training Consultants.
- Support the deployment of learning programs, including uploading and updating courses, training assignments, learner notification text, and rules in LMS.

Essential Skills and Qualifications:

- Relevant tertiary qualifications in learning and assessment design, online education, or adult education.
- Experience with Learning Management Systems and web-based tools for learning design.
- Strong stakeholder management and communication skills.
- Demonstrated ability to manage multiple projects and meet competing deadlines.
- Excellent facilitation skills and ability to engage learners during training sessions.
- Strong understanding of the design, development, management, and evaluation of learning programs to meet targeted needs of adult learners.

Desirable Skills:

- Understanding of the private health insurance industry.
- Experience with eLearning authoring tools and Adobe Creative Suite.
- Experience with HTML, audio and video editing software.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits
- Purpose-driven passion_
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover- 18 weeks of parental leave for all new parents- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_
We embrace diversity as our strength and are committed to maintaining an inclusive and collab