Team Leader

Permanent full-time opportunity available in Toowoomba, Monday - Friday, 8.30am to 5.00pm - $88,757 + Super + Salary Packaging benefits - Join a supportive team who will provide you with thorough training so you have all of the necessary skills to succeed in your role **What can we offer you?** - Salary Packaging Benefits allow you to package up to **$15,900** per year tax free. Less tax = more take home pay - In addition to your tax-free benefit, you can also use up to **$2,650 **of your pre-tax income to pay for entertainment expenses (meals, holidays etc.) - An Employee Assistance Program - a free and confidential counselling service available to all staff and family members - Encouraged and supported ongoing professional development and diverse career opportunities - Paid Parental Leave and Study Leave - Medibank corporate health insurance discounts and discounts on gym memberships, whitegoods and solar packages **About Us** **Community Solutions Group** makes a difference in people’s lives - supporting them to achieve their goals and collaborating with them on their pathway to possibilities. We deliver a broad range of NDIS services focused on the wellbeing of individuals, families and communities across Queensland and Victoria. We are part of **Endeavour Foundation**, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are Our purpose is to make possibilities a reality. **#teampossible** **About the Role** As our NDIS Support Coordination team continues to grow, now is an exciting time to join Community Solutions Reporting directly to the General Manager, this role will have responsibility for all components of Support Coordination including mentoring a small but growing team, ensuring a quality service is delivered to all NDIS participants allowing them full choice and control. Initially, you will also have a small caseload of participants to support, ensuring they are getting the most from their NDIS plans, reducing barriers and putting action plans in place along the way. **Other key duties will include**: - Building and sustaining a strong sense of team across your sites, driving individual performance by ensuring everyone is supported to provide the best possible service to participants - Providing a clear sense of direction through the development and implementation of Support Coordination services in your remit - Ensuring your team operates in an independent framework providing responsive and objective advice and support. - Developing and maintaining strong relationships with participants, their families and external service providers - Working with billable hours and targets; nature of the NDIS industry **What you will bring to the role**: - An understanding of the NDIS and the ability to understand facets of the NDIS and NDIS Plans/Budgets - Previous leadership experience that involves direct staff support, bringing approachability and commitment to supporting a team - You are a true people person with the ability to motivate and build rapport with participants, their families and service providers - Demonstrated experience leading a high performing team to meet financial targets/KPI’s in accordance with organisational requirements - Strong administration experience, compliance capabilities and IT skills - particularly with Excel - Excellent time management and prioritisation skills with high-level organisation skills **Additional requirements**: - Right to Work in Australia i.e. Australian/NZ Citizen, Permanent Resident or visa with Permanent Work Rights - excludes visas with Temporary Work Rights - A current **Blue Card** and **NDIS Worker's Screening Check/Yellow Card, **or the willingness to gain these clearances if successful. We will reimburse you the cost of these checks on commencing - Willingness to undertake a** "Fit2Work" Police Check** **How can you join Community Solutions Group?** You can register your interest by simply click on 'Apply' below; we look forward to hearing from you **"We are a Circle Back Initiative Employer, and we commit to respond to every applicant”