Regional Fulfilment Manager

Regional Fulfilment Manager (NSW/ACT)

**Date**:9 Oct 2025

**Search suburb or city**: Alexandria, NSW, AU, 2015

**Company**:Australian Red Cross Lifeblood
- Make an impact by delivering life-saving products across Australia
- Lead with purpose by motivating and supporting your team
- $155k - $175k + Superannuation + Salary Packaging
- Based out of our Sydney Processing Centre

**Discover life-giving possibilities**
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

**About the role**

As part of the Logistics Leadership Team, you’ll partner closely with leaders across our Manufacturing & Logistics group to ensure the efficient, timely, and safe supply of blood and biological products.

In this role, you will lead and manage the Customer Service and Order Fulfilment functions in our Sydney and Canberra sites, delivering exceptional service in the provision of critical blood and biological products for patients throughout New South Wales and the ACT.

Through your leadership, you’ll play a critical role in maintaining a safe, compliant, and sufficient supply of blood and biological products to our partners. You’ll oversee the planning and coordination of order fulfilment activities to meet regional supply plans and work closely with your Lifeblood colleagues to lead continuous improvement at both sites and across partner relationships.

You’ll manage a dedicated team of fulfilment specialists working 24/7 to ensure the accurate and timely delivery of blood and biological products to metropolitan, regional, and remote healthcare partners, providing a life-giving service at any hour of the day or night. Your leadership will be key in driving performance, efficiency, and a culture of service excellence, supporting your team in the delivery of a critical healthcare service and in their development.

This is a pivotal role for a motivated, customer-focused, and results-oriented leader who is passionate about ensuring every product reaches the people who need it most.

Sound interesting? Here’s what we’re looking for:

- Extensive experience in Supply Chain or Logistics operations, ideally with experience in pick/pack operations, order management or customer service
- Tertiary qualifications in Supply Chain, Logistics, or a related discipline
- Proven ability to build strong relationships and collaborate with a range of internal and external stakeholders
- Strong leadership skills with experience managing high-performing teams
- Excellent communication and interpersonal skills that are collaborative and adaptable
- Demonstrated commitment to safety, compliance, and continuous improvement
- Solid analytical and problem-solving skills with a focus on results
- Ability to thrive in a fast-paced, dynamic environment

This is a permanent full-time opportunity with a hybrid working environment. Lifeblood is proud to accommodate flexible working and we are open to conversations around what this means to you.

**Thrive in a diverse culture that cares for your wellbeing**
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

**Next steps**

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.

If you require any adjustments during the recruitment process, please reach out to us.