Current jobs related to Client Services Co-ordinator - Eagle Farm - Toll Group

  • Support Co-ordinator

    2 weeks ago

    Eagle Heights, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Rental Co-ordinator

    7 days ago

    Eagle Farm, Australia Haynes Group Full time

    Haynes is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees. We’re seeking an organised, customer-focused...

  • Community & Support Co-Ordinator

    2 weeks ago

    Eagle Farm, Queensland, Australia Tunstall Healthcare Group Full time $60,000 - $80,000 per year

    About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Storeperson

    2 weeks ago

    Eagle Farm, Australia Smith and Co Full time

    Ongoing Training & Career Development - $70, 000 p.a + Super | Full-Time Opportunity - Monday to Friday shift | Weekends off | Monthly RDO This client is well known and established company who manufactures HR service trucks and equipment. Our client is currently looking for an experienced Store person for a full-time opportunity within their team. **About...

  • Customer Service Officer

    2 weeks ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Exports Customer Service Officer

    7 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Freight Forwarder

    1 week ago

    Eagle Farm, Australia Avanti Freight Management Full time

    **Freight Forwarding Operator** - Do you have experience in Import & Export, Air & Sea? - Supportive team environment - Training provided as required / necessary Avanti Freight Management is an Australian, Family-owned business that was established to meet the needs of both local importers and exporters. As a local business we partner with local businesses...

  • Exports Customer Service Officer

    3 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Specialist

    1 week ago

    Eagle Farm, Australia Metso Outotec Full time

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • Customer Support Specialist

    2 weeks ago

    Eagle Farm, Australia Emerson Full time

    A Customer Support Specialist acts as an intermediary between the company and the Customer to meet the Customer’s need for information, support, and reports. The Liaison Specialist helps the company understand the customer’s needs, expectations or difficulties. **Key Responsibilities**: - Act as a trusted advisor to customers, taking ownership of Tier...

Client Services Co-ordinator

2 weeks ago

Eagle Farm, Australia Toll Group Full time

Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.

**Job Description**:
We are looking for an experienced Client Services Coordinator to join our Global Forwarding Division based in Eagle Farm. Reporting to the Client Services Manager, this position offers an opportunity to a professional individual who is enthusiastic about delivering exceptional customer service. The primary function of the role is to act as a link between Toll Global Forwarding and the customer in delivering seamless and professional service that exceeds our customers’ expectations.

Experience a positive, supportive and inclusive team environment. Increase your skills and set yourself up for success by using our latest Online Learning and Development Platform. If you are seeking a permanent role with a renowned leader, now is your time to join the Toll Group.

**As the Client Services Coordinator, you will**:

- Process customer bookings (Air/Sea), document request and job invoicing
- Regularly review daily reports for bookings, OBL compliance and customs clearance
- Prepare Client Implementation Plan and oversee the process
- Identify supply chain opportunities that deliver value for both the client and Toll
- Identify potential issues and provide proactive problem solving
- Foster strong relationships with internal/external parties, overseas offices and agents
- Ensure client rates are maintained/updated in CargoWise
- Process customer booking, document request and liaising with overseas agents in a timely and professional manner

**Qualifications**:
**To be successful in this role, you will need**:

- Exceptional customer service skills
- Freight Forwarding Experience required
- Knowledge of CW1 software would be beneficial
- Analytical skills - data analysis, logical reasoning and critical thinking
- The ability to meet competing deadlines within a fast-paced environment
- Strong Computer skills, including good knowledge of Microsoft Office
- High level attention to detail and time management skills
- Team player with a natural tendency towards collaboration

Additional Information
**Be Connected**
- With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- _ Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._
- To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.