Service Lead

SYNOPSIS:
Are you ready to lead a team that keeps the community safe and ensures justice is served? The City of Melville is looking for an experienced Service Lead - Community Safety Investigations to oversee complex investigations and compliance enforcement related to local laws.

If you are a strategic leader with a passion for community safety, compliance, and team development, this is your chance to play a crucial role in ensuring a safer, well-regulated community.

**Location**:City of Melville Civic Centre

**Salary**:$116,257.58 - $123,661.53 pro-rata p.a. + 11.5% super

**Employment Type**:Full-time, Permanent

**What’s in it for you?**

**Grow Your Leadership Skills** - Build managerial experience by overseeing a complex service area and leading a high-performing team

**Get involved in Strategic Impact & Forward Planning** - Play a key role in shaping the future of the team, improving investigative processes, and enhancing community compliance outcomes

**Maintain Operational Involvement** - Stay engaged with hands-on investigative work, while enjoying the benefits of a Monday-Friday schedule

**Be Part of Positive Change**- Lead a career elevating opportunity to change the way Rangers and Municipal Law Enforcement operates

**What You’ll Be Responsible For**
- Leading and mentoring a team of compliance officers in complex investigations
- Ensuring thorough enforcement of local and State laws
- Overseeing the City’s Pound facility, ensuring compliance with animal welfare standards
- Overseeing legal processes, including prosecution brief preparation, compliance reviews, and court and tribunal representation
- Collaborating with WA Police, legal representatives, and community stakeholders to drive enforcement and compliance initiatives
- Handling escalated customer complaints and high-profile investigations
- Implementing new technology to enhance investigations, such as GPS tracking, CCTV, and LPR systems

**What You’ll Need to Succeed**
- Significant experience in compliance enforcement, investigations, or municipal law enforcement
- Ability to work autonomously and set the tempo and direction for your team
- Strong leadership skills with experience managing a team in compliance or law enforcement settings
- Excellent knowledge of local laws, governance, and legal procedures
- Proven ability to handle complex investigations and prepare prosecution briefs
- Exceptional communication and conflict resolution skills
- Current ‘C’ Class Driver’s Licence
- Current National Police Clearance or willingness to obtain one

**How to Apply**

**Closing Date: Friday, 21 March 2025, 11.59PM AWST.**

**For further information about this position,**please contact Michael Emery, Head of Community Safety on 08 9364 0621.

**Why The City of Melville?**

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers. We are proud to be recognised as an **Inclusive Employer 2024-2025**—a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives. In everything we do, we focus on our EPIC values of **E**xcellence, **P**articipation, **I**ntegrity and **C**aring and we aim to achieve an inclusive, vibrant, and sustainable future.

**Why Belong?**

**Elevate your work experience with the City of Melville’s benefits**
- Be part of an award-winning, Inclusive Employer recognised for creating diverse, accessible, and welcoming workspaces
- Free Membership to our LeisureFit Centres
- Free On-Site Parking
- 6 Weeks Paid Parental Leave + 2 Weeks Return To Work Leave*
- 2 additional days of Annual Leave + Purchased Annual Leave options - take up to 10 weeks off per year*
- Superannuation package co-contribution up to 15%*
- Salary Packaging and Novated Leasing Options*
- Structured and supportive professional development, and study assistance programs*
- Access to Wellness and Employee Assistance Programs
- An active social club to connect with colleagues and make lifelong friends
- _Conditions apply. Please reach out for more information._