Front of House Receptionist

**WPP** is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**

**Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**

**We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.**

**WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.**

**ABOUT US**:
WPP is the leading marketing communications services group in Australia and New Zealand. No other group comes close to our scale and breadth of capability, comprising of 5,500 people working across more than 80 companies in over 170 offices. We know that the most powerful role we can play is to bring together the best knowledge, thinking and talent to meet our clients' challenges with bigger, better and smarter ideas - we call this way of working 'Connected Know-How'.

**YOUR ROLE IN A NUTSHELL**:
This role is central to driving all client and team experiences across WPP. With customer service at its core, this role ensures that a high level of professionalism and integrity is delivered by the Front of House team as they interact with clients and our agencies.

Joining our Barangaroo campus, you work within our friendly reception team to cover front of house and ensure that daily operations run smoothly.

When covering the reception desk, you will get the opportunity to meet and greet clients and team members, answer phone calls and queries, and provide assistance to whoever is in need, whether that be organising couriers, catering, and events. When there's a function within the office, you assist the team with preparation and all hospitality aspects.

Reporting to our Facilities Manager, this varied role will see you wearing many hats as you will also assist the agencies within WPP with all manner of Adhoc queries.

**WHAT YOU WILL SPEND YOUR TIME DOING**:
Reception Duties
- Professionally greet clients upon arrival at Reception and helps with any general enquiries
- Answer phones promptly and professionally for multiple brands
- Administration of desk and meeting room bookings via WPP's booking app
- Assist with the preparation and tidying of meeting rooms prior to and after client meetings
- Administer client car space bookings
- Promptly contact IT with immediate tech issues

Despatch Duties
- Orders and maintains supply of kitchen groceries, alcohol, paper, stationery, and toner for both offices
- Unpacks and distributes all orders and deliveries personally made
- Places catering orders for client meetings
- Assists with setting up and orders catering and/or alcohol for office functions, events, and activities (this ranges from ordering birthday cakes/Friday food to setting up important largescale staff/client events)
- Sorts delivered mail, notifying staff of packages
- Organises outgoing couriers
- Assists with responding to and reporting building maintenance issues and concerns, ensuring efficient resolution to the concern
- Ensure that meeting rooms, common areas, kitchen areas, and utilities rooms are clean and presentable at all times

Miscellaneous Duties
- Trained fire warden for both office locations (training will be provided)
- First-aid officer (training can be provided)

LI-DNI

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