Defence Operations

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Help Shape the Future of Defence Aviation Support

Toll Helicopters is seeking a dynamic and experienced Operations and Contract Manager to support our growing portfolio of mission-critical Defence aviation contracts. This is a rare opportunity to join a highly skilled team delivering aeromedical evacuation, crash response, utility support and strategic deployment capability to the Australian Defence Force.

The location for this role is flexile and could be based in Brisbane or Sydney.

About the Role

This is a multi-disciplinary leadership role responsible for end-to-end contract management, client liaison, operational support, and business development across key Defence contracts at:

- the Aeromedical Evacuation (AME) / Crash Response (CRH) / Utility support contract with Defence supporting the Army Aviation Training Centre from Toll’s operating base at Swartz Barracks, Oakey;
- the AME / CRH / Utility support contract with Defence supporting the 1st Aviation Regiment and Defence exercises from Toll’s base at Robertson Barracks and also deployed, Darwin

You will also play a central role in supporting and coordinating aircraft and personnel deployments across Australia and the broader Pacific region (PNG, Bougainville, Solomon Islands, Timor-Leste, etc.).

Working to and alongside the Head of Defence Programs, this position is responsible for development and sustainment of business relationships between Toll and the Australian Defence Force, both for sustainment of current Defence Business, and generation of new business.

Key Responsibilities
- Manage Defence aviation contract performance, reporting, and compliance
- Lead day-to-day operational coordination and logistic support for deployments and exercises
- Provide strategic and tactical support for new business capture and contract mobilisation
- Maintain high-level client relationships across Defence and foreign military stakeholders
- Liaise with government and Defence entities to support regional contingency and humanitarian response missions
- Support base operations, facilities management, and Defence personnel admin needs
- Collaborate closely with internal stakeholders across operations, safety, engineering, and finance

About You

We are seeking an agile, detail-oriented professional with a strong Defence and aviation background, and a passion for high-quality service delivery.

You will bring:

- At least 5 years’ experience in a Defence-related role, preferably with exposure to rotary wing operations
- A B. Aviation degree would be looked upon favorably
- Strong project and contract management skills with a focus on compliance and reporting
- Commercial awareness of tendering processes with a sound understanding of business development
- Excellent stakeholder engagement and client relationship skills, particularly with Defence and government agencies
- Experience with operational logistics support, deployment coordination, and aircraft readiness
- Ability to hold or obtain a Defence Security Clearance and Aviation Security ID

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.