Housekeeping Supervisor

3 days ago

Melbourne, Australia Wyndham Destinations Full time

**Put the World on Vacation**

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

**How You’ll Shine**

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.
- Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
- Delegate workload to ensure rooms are refreshed in a timely manner
- Control stock and report discrepancies to the Executive Housekeeper
- Quality check rooms and liaise with Front Office to release for occupancy
- Plan and implement weekly rosters in consultation with Housekeeping Manager
- Observe precautions required to protect resort guests and guest property.
- Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidised private health cover*

**What You’ll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- A sound understanding of Workplace Health and Safety, including safe chemical handling
- Strong communication skills
- An ability to work well independently and in a team environment
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**A Place for Everyone**

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

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