Ways of Working

**The opportunity**
AMP Bank is a growing retail bank, with a focus on providing retail deposit accounts, residential mortgage products and services and other consumer value add services that support and complement AMP's businesses. The role will act as a mentor to Delivery Leads, Product Owners, Scrum Masters, Value Streams and the broader business. The Ways of Working (WoW) Coach will be responsible for coaching leadership & teams and individuals in agile mindset, behaviours and practices, to build capability to develop motivated and empowered teams and to support a design centric, lean agile way of working enabling our Bank Transformation.

**How you will make an impact**
Support the Bank transformation to a design-centric, lean-agile way of working, by:

- Vision & Direction: Ensure the vision, objectives and scope of the agile transformation outcomes are understood. Contribute to the target state vision of future ways of working.
- Coach: leadership, teams & other practitioners on human centred and lean agile mindset, principles, practices & tools, driving adoption of ways of working and the development of high performance behaviours, mindsets and capabilities in alignment with AMP’s strategy and culture
- Mentor delivery practitioners, develop community & capability, alignment of standards, best practices and tools
- Lead and support delivery of design-sprints for key strategic initiatives
- Facilitate ceremonies, workshops & planning activities
- Develop: Undertake maturity assessments, Create and implement maturity & capability uplift plans. Build capability to support our new ways of working, including Lean Agile, Design Thinking, Service Design, Lean Start-up, practices
- Contribute to the continuous improvement of a design-based delivery framework, ensuring strong alignment of Bank Transformation delivery to customer and business outcomes through the adoption of end-to-end insights in our discovery, prioritisation, design and delivery practices
- Build all-Bank awareness, desire, knowledge, and ability in new ways of working practices
- Foster an environment for continuous improvement and learning

**What you will bring to the role**
- Demonstrated experience (5+ years) as an Agile / HCD Coach
- Demonstrated experience (10+ years) in transformational/ Change Delivery Programs, involving strategic value and high impact for the organisation
- Deep knowledge, demonstrated experience (10+ years) in next generation delivery practices. E.g., Agile, Design Thinking, Service Design, Lean Start-up, Lean and Agile
- Deep knowledge of Agile Frameworks (Scrum, SAFe, Lean, Kanban, DevOps, etc) operating models and tools (JIRA/Confluence)
- Recent experience coaching & training teams in agile methodologies / frameworks
- SAFe certified (SPC) with min. 8 years experience in working and implementing SAFe in a complex organisation
- IT or Business degree or equivalent experience, with industry certification in Agile and Human Centred practices
- Financial Services industry experience is highly desirable
- Strong senior/executive stakeholder management, with the ability to provide recommendations and influence others
- Thinks and acts strategically (Thought Leadership)
- Ability to work under pressure and prioritise workload for delivery
- Commitment to continuous improvement, learning and personal growth
- Advocate and agent for change

**Is this your dream job?**

**Working for AMP**
We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

“AMP -The investor in all of us” **The investor in all of us - AMP**

**Wellbeing & Benefits**
We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**
The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here **.**

**Message to recruitmen