P-time Receptionist for Physiotherapy

6 days ago


Caulfield, Australia Dynamic Stability Physiotherapy & Pilates Studio Full time

**Dynamic Stability Physiotherapy & Pilates (Richmond & Ripponlea) are** looking for a part-time receptionist to join our young, vibrant team, in a Physiotherapy & Pilates clinic setting. A motivated, attentive, and committed receptionist to start in ASAP. This is a part time position spanning across our Richmond and Ripponlea studio.

As this is an interactive role, applicants must have a mature and empathetic approach to patient care with exceptional communication and interpersonal skills, attention to details, and punctuality. Management experience preferred, but not essential.

Some of the key responsibilities include:

- Answering incoming calls and providing excellent customer service
- Making patient bookings and responding to inquiries
- Billing and file creation
- Scheduling follow up appointments and booking procedures
- Management of all file case and up to date results for patients
- Personal assistance for the clinical directors as required
- Assist the reception team with daily front of house and back of house duties

To be successful you must have:

- Ability to multi-task and cope within a fast paced setting
- Effective decision making skills
- Good communication skills, well groomed and well presented
- A strong team player and willingness to show initiatives
- Competency in various computer and scheduling programs
- Experience preferred. However, training and support will be provided.

**Job Types**: Part-time, Permanent, Casual

**Benefits**:

- Employee discount
- Employee mentoring program
- Work from home

Schedule:

- 8 hour shift
- Afternoon shift
- Flexible hours
- Monday to Friday
- Morning shift
- Overtime
- Rotating roster
- Weekend availability

Supplemental Pay:

- Overtime pay
- Penalty rates
- Performance bonus

COVID-19 considerations:
As a healthcare setting we have a COVID Safe plan in place, and are constantly monitoring occupational health and safety advises from major bodies including DHHS, AHPRA, and APA to ensure the safety of our staff, clients and community.

Ability to commute/relocate:

- Ripponlea VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)


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