Branch Team Leader

6 days ago

Parramatta, Australia Parramatta City Council Full time

**About the role**
As the Branch Team Leader you will be responsible for leading a team at any location in Parramatta Libraries.

We are creating an eligibility list if any position becomes available during this time for leading a team at any location in Parramatta Libraries.

Key Responsibilities:

- Lead branch staff, oversee work experience programs, and coordinate user education initiatives within established frameworks.
- Develop and maintain the branch collection, participate in cataloguing, manage physical resources, and contribute to budgetary decisions.
- Supervise public IT resources, provide access to online databases, and offer research, information, and referral services.
- Coordinate & deliver community-focussed programs
- Manage physical resources and the environment to provide welcoming and attractive spaces for our library users
- Work closely with Branch Team Leaders and other library teams to Supervise and coach relevant staff, liaise with other information and library staff

**About You**

We are looking for someone with:

- Recognised qualifications in Information Science/Librarianship (eligible for professional membership of the Australian Library and Information Association (ALIA)
- Demonstrated experience in staff management and achieving targets within a public library setting.
- Exceptional customer service, strong teamwork, and a comprehensive understanding of NESB and local community needs.
- Strong verbal and written communication skills
- Comprehensive understanding and development of the diverse community needs.

**What’s on offer**:
We are offering an attractive total remuneration from $87,851 to $96,771 plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

**Want to know more?**

Further information regarding the requirements of this role can be found in the attached Position Description.

**How to apply**
- Outline your experience leading staff and delivering projects or meeting targets in a public library setting.
- Share a time when you worked effectively in a team and resolved a challenge.
- Provide an example of how you have delivered exceptional customer service in a previous role.
- What is your understanding of the needs of people from non-English speaking backgrounds (NESB), and how have you supported these needs in your work?

Applications close **9am, Monday 14**th**July 2025**and will not be accepted through any other medium.

**As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.**

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

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