Field Service Technician

3 days ago

Acacia Ridge, Australia Dematic Pty. Ltd. Full time

We currently have an exciting opportunity for a motivated and talented mechanical fitter to join our team as a Field Service Technician in Brisbane. This is a hands on customer service role that requires a self-motivated and customer focused individual. The role will help to deliver 24x7 national support - including contract repair, preventative maintenance, installations and emergency breakdown services for Dematic customers in the Brisbane/QLD region. The position will require participation in the on-call roster and must be flexible to work overtime including Saturday's and Sunday's. In this position you will be working afternoon shifts as part of your work roster.

**What we offer**:
**Career Development**

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic’s history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

**Competitive Compensation and Benefits**
Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

**Pay Transparency**

Dematic is committed to pay transparency. As such, Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic’s legal duty to furnish information.

**Global Opportunities**

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

**Tasks and Qualifications**:

- Mechanical Fitter trade qualification (mandatory)
- Restricted Electrical Licence is highly regarded
- PLC experience in Siemens S7 and SCADA WIN CC highly regarded, can be trained
- Current driver's licence
- Experience working with automation and material handling equipment (e.g. conveyors)
- Experience in computerised maintenance systems
- Ability to work autonomously, solve problems quickly and be results driven
- Strong safety focus including understanding of WHS requirements and adopting safe work practices
- Strong customer focus and excellent verbal, written and inter-personal communication skills
- Great team player who is able to work collaboratively and build and maintain effective on-going relationships

An attractive remuneration package with outstanding overtime opportunities are on offer as well as outstanding career development opportunities. The role is supplied with tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer.

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