IT Field Support Technician

2 weeks ago

Dandenong, Australia Renew IT (Aust) Pty Ltd Full time

Renew IT is an Australian-owned ITAD (Information Technology Asset Disposition) Organisation involved in providing IT Asset Remarketing and Managed Services to Public and Private Customer Channels. With Strong Values and Beliefs in Sustainability, our main purpose is to promote the use of Re-Use of IT Hardware through our global network of resellers and retailers.

**Role Description**
This role provides an exciting opportunity to join one of Australia's fastest-growing IT Organisations (CRN Fast 50 Finalists 2018 - 2021, Financial Times APAC Finalist 2020 - 2021). We are looking for an IT Computer Technician to join our Technical Support Service team in Dandenong South, servicing the Greater Melbourne area.

**Responsibilities**
- Secure Sanitisation of IT Hardware
- Processing & Categorising New & Used IT Hardware
- Imaging & Configuring of New and Used IT Hardware
- Asset Deployment
- Break-Fix and Part Harvesting of Hardware
- Downstream management for Sustainable Recycling

**Other tasks may include**:

- Preparing wholesale orders for local or international export
- Conducting collections of IT Hardware & Representing Renew IT
- Field Service Work
- A proactive and innovative individual with a customer-orientated mindset
- Punctual and Reliable
- Competent with IT Hardware & Systems
- Strong work ethics with a drive for professional growth and development
- Able to work collaboratively within a team
- Experience in the IT Sector (HW/SW, Within Repair, Warehousing) is advantageous and highly regarded; however not essential.
- Strong communication skills and enthusiastic to progress within the business

All training will be provided upon starting and throughout your employment at Renew IT.

Full-Time Positions are available as well post 6-months training.

We wish you luck and look forward to meeting with you all in due course.

**Job Types**: Full-time, Casual, Temp to perm, Fixed term
Contract length: 12 months

**Salary**: $28.45 - $30.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All field staff are Double Vaccinated as a minimum

Application Question(s):

- Do you have a Government Security Clearance?

**Experience**:

- IT Field Support: 1 year (preferred)

Licence/Certification:

- White Card (preferred)
- MR Licence (preferred)

Work Authorisation:

- Australia (required)

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