Commissioning & Planning Officer

2 weeks ago


Parramatta, Australia Ampersand Full time

**Duration**: 6 months (possible extension after)

**Pay**: $72 p/h + super

**Location**: Parramatta

WFH/In office arrangement

**Hours**: 35 per week

**Description**:
Commissioning and Planning Officer required to support various domestic, family and sexual violence projects include planning, commissioning, contract management, reporting and monitoring.

Facilitate engagement with the sector and communities to improve the local supply of services, whilst building collaborative relationships with providers and developing avenues for contract management that directly contribute to better outcomes for individuals, families, and communities.

**Key accountabilities**:

- Deliver contract management, monitor and evaluate provider performance and ensure compliance to promote performance and enable service delivery improvements to client outcomes.
- Contribute evidence-based analysis and advice on service delivery gaps, high risk services funding decisions that contribute to service improvements.
- Provide evidence-based advice to support service planning and delivery, including negotiations and consultation with providers, community, service users and other stakeholders, to enable informed decision making and maximising client outcomes.
- Build collaborative key stakeholder relationships through provision of expert advice and assistance in developing the capability and capacity of service providers, organisations and other agencies to respond to sector reforms and initiatives and implement service improvement strategies.
- Undertake research, analysis and interpretation of relevant data to inform planning, purchasing and contracting services and work with funded organisations to adapt existing procedures.
- Contribute to complex documents including submissions, briefing notes and discussion papers in response to Ministerial and agency requests.
- Manage and evaluate projects to ensure alignment with relevant work plans, business strategies and organisational objectives

**Key challenges**:

- Developing personal and professional capabilities that align with a shift from compliance to facilitating service solutions and improvements
- Sustaining collaborative relationships with stakeholders that support innovative, flexible service delivery and improvement while maintaining effective contract management.
- Implementing commissioning and planning practice changes whilst maintaining “business as usual” compliance contract and monitoring.

If you feel you have the relevant skills and background required then
**APPLY now.


  • Hardship Officer

    1 week ago


    Parramatta, Australia AMP Limited Full time

    **The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that enables the AMP Bank strategy. The Financial Hardship Officer will respond to requests for assistance from clients who are experiencing financial difficulty and are unable to meet the contractual repayments on their AMP Bank Home Loan. **How you will...


  • Parramatta, Australia AMP Limited Full time

    **The opportunity** The Customer Service Officer’s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO is to process loan variation requests for existing home loan customers and make outbound calls to these customers to confirm requests, obtain additional information, educate on options,...


  • Parramatta Park, Queensland, Australia AMP Full time

    OverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for the Loan Variations Officer role at AMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances. We help people see and make more of their financial potential, so that they can create...


  • Parramatta, Australia AMP Limited Full time

    **The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that is enables AMP Bank strategy. The main focus of this role is on the client, with a large part of the workday involving processing client requests, monitoring and supporting all payment channels. **How you will make an impact** - Providing outstanding...


  • Parramatta Park, Queensland, Australia AMP Full time

    Overview Service Excellence Officer - Collections & Hardship at AMP, Parramatta, New South Wales, Australia. Help people create their tomorrow, while you create yours. We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of...


  • City of Parramatta Council, Australia AMP Full time

    OverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for the Loan Variations Officer role at AMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances. We help people see and make more of their financial potential, so that they can create...

  • Credit Analyst

    1 week ago


    Parramatta, Australia AMP Limited Full time

    **The opportunity** **How you will make an impact** - Observing the Bank’s policies and procedures when assessing loans for approval or decline. - Maintain credit quality standards expected of all analysts in the team. - Provide great customer service to our internal and external business partners by making pro-active phone calls to discuss the assessment...

  • Credit Analyst

    2 weeks ago


    Parramatta, Australia AMP Limited Full time

    **The opportunity** **How you will make an impact** - Observing the Bank’s policies and procedures where assessing loans for approval or decline. - Maintain credit quality standards expected of all analysts in the team. - Provide great customer service to our internal and external business partners by making pro-active phone calls to discuss the...


  • City of Parramatta Council, Australia AMP Full time

    OverviewService Excellence Officer - Collections & Hardship at AMP, Parramatta, New South Wales, Australia.Help people create their tomorrow, while you create yours. We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their...


  • Parramatta, Australia AMP Limited Full time

    **Help people create their tomorrow, while you create yours** We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 175...