Boutique Manager

1 week ago

Brisbane, Australia The Talent Mill Full time

**Footwear Brand - Brisbane**

Now Hiring | Our client is Australia's leading footwear retailer, specialising in quality European footwear for close to 50 years. The family business is renowned for their exceptional customer service experience as well as an extensive product range catering for every foot. This has led them to build a legion of loyal and adoring customers who they value above all-else

Our client is searching for an energetic and experienced leader to motivate the team at their Brisbane store and help to consistently bring out the best in them. This role will primarily be responsible for creating an exceptional customer and team experience - one where individual and team goals are set and achieved and one that delivers a shopping experience for their customers that is second to none

Day to day will see you |
- Ensuring a customer-centric culture amongst the team and leading by example
- Promoting the brand and building a strong VIP customer base; this includes local area marketing and community engagement
- Closely managing and developing the team in order to create a high-performing one
- Leading and motivating the team to achieve sales targets through various initiatives that you come up with on your own
- Roster optimisation - ensuring an A-Team is on at all times to exceed the needs of our customers

We encourage applicants who have knowledge and experience in retail and store operations. A genuine passion for developing others through great coaching skills and proven track record of inspirational leadership of a team that results in an exceptional experience for customers are also things our client is looking for.

Other qualities our client is looking for include:

- Performance management and improvement including constructive feedback and conflict management
- Motivational skills to help individuals meet and exceed their personal best
- Exceptional customer service and selling skills
- Excellent communication skills; effective listener
- Analytical and financial skills coupled with a history of achieving sales targets
- Fantastic interpersonal skills and the ability to build effective working relationships
- Problem-solving; creating win-win situations
- A positive attitude and strong work ethic

We'd love to hear from natural-born people leaders that get a genuine buzz out of seeing teams grow, develop, and achieve great success

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

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